Ellevest is a fast-growing, venture-backed financial services start-up built by women, for women. Full job description and instant apply on Lensa jobs. Anonymous Interview Candidate in New York, NY, I applied online. For a real-time salary target, tell us more about your role in the four categories below. .css-r1m4lw{background-color:#20262e;border-radius:50%;}.css-r1m4lw > svg > path{fill:#fff;}Add your salary. You are passionate about our mission to get more money in the hands of more women+, and you are excited to share that passion with Ellevest members.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[970,250],'twochickswithasidehustle_com-large-leaderboard-2','ezslot_6',172,'0','0'])};__ez_fad_position('div-gpt-ad-twochickswithasidehustle_com-large-leaderboard-2-0'); This is a part-time, fully remote opportunity. This part-time position on our Client Experience team is perfect for someone who is passionate about working directly with clients, with room for growth as Ellevest grows. Ellevest has raised. You are passionate about our mission to get more money in the hands of more women+, and you are excited to share that passion with Ellevest members. Thanks! The hourly rate for this position is $20/hour. Based on 15 salaries posted anonymously by Ellevest Client Experience Associate employees in New York. Free interview details posted anonymously by Ellevest interview candidates. Ive inquired about pay but its gotten nowhere. . to let us know you're having trouble. Si continas viendo este mensaje, We are sorry for the inconvenience. -Proficiency in Outlook and MS office applications. No two peoples career paths look exactly alike, and skill sets come in many different forms. This is a part-time, fully remote opportunity. questo messaggio, invia un'email all'indirizzo Act as the front line and voice of Ellevest assisting members with inquiries such as: Troubleshooting issues related to account setup like linking a bank account or setting up deposits, Assisting members with resetting their account password or similar technical issues, Explaining how Ellevest works, how to get started, or what services we offer, Efficiently solve inquiries from Ellevest members via email, phone, text, and chat, Support Ellevest members by providing exceptional service, Proactively identify trends, troubleshoot and escalate issues as appropriate, and share client feedback, Identify opportunities for growth and process improvement. This role requires someone who is a quick learner with exceptional communication skills and astute intuition. Si continas recibiendo este mensaje, infrmanos del problema When hiring, we look for culture add, not culture fit. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Your input helps Glassdoor refine our pay estimates over time. Deposits, Withdrawals, and Transfers How to move money into, out of, and between your Ellevest accounts, and help with retirement rollovers and transfers. Flexibility and PTO We have flexible hours and unlimited paid time off to support you in both your work and personal life. Engage in conversations about Client Experience Associate pay with other professionals in the community. Se continui a visualizzare Act as the front line and voice of Ellevest assisting members with inquiries such as:Onboarding or offboardingTransitioning to a different membership planTroubleshooting issues related to account setup like linking a bank account or tracking debit card deliveryAssisting members with resetting their account password or similar technical issuesExplaining how Ellevest works, how to get started, or what services we offerEfficiently solve inquiries from Ellevest members via email, phone, text, and chatSupport Ellevest members by providing exceptional serviceProactively identify trends, troubleshoot and escalate issues as appropriate, and share client feedbackIdentify opportunities for growth and process improvement. Dallas, TX, Chef'Store - . 240 followers 235 connections 235 connections I interviewed at Ellevest (New York, NY) in Aug 2019. The average Ellevest hourly pay ranges from approximately $35 per hour for a Client Experience Associate to $35 per hour for a Client Experience Associate. Get the latest market price for benchmark jobs and jobs in your industry. Please send us your application even if you dont check every single box. Overall Benefits Rating.css-11cfy92{color:#0caa41 !important;}.css-11cfy92{color:#0caa41 !important;}4. Ellevest is a fast-growing, venture-backed financial services start-up built by women, for women. + Provides customers with courteous, friendly, fast, and efficient service. Data shows that diverse teams are more innovative, make better decisions, and lead to greater employee engagement. No two peoples career paths look exactly alike, and skill sets come in many different forms. Do you think you could thrive in this role? That means hiring people who bring new perspectives and different experiences to our team. Contributes to moderately complex aspects of a project. I thought my 5 year was going to finally show something but it did not. Part-time employees do have access to a free Ellevest membership and retirement benefits. Its apps are very well-reviewed, however. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. During her Wall Street days, she served as CEO of Smith Barney, CEO of Merrill Lynch Wealth Management, and CFO of Citi. Ellevest is currently looking for Senior Client Experience Associate near New York. An example of data being processed may be a unique identifier stored in a cookie. If you continue to see this Well work with you to determine a schedule that works for you with the opportunity to change your schedule as needed. Starting salary may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. an. I thought my 5 year was going to finally show something but it did not. Being a Customer Experience Associate creates dashboards, reports, and visualizations to analyze metrics and develop insights from various sources. You will have a flexible schedule based on your availability and the needs of the team, but may have the opportunity to work up to 20 hours per week as your availability allows and company needs require. Bethel Park, PA, 3 Day Blinds - Dismiss. The estimated base pay is $49,927 per year. As a member of the team, you can expect to do work that directly impacts our mission and the lives of real women every day. Ellevest salary trends based on salaries posted anonymously by Ellevest employees. You will act as both a customer and Brilliant Earth brand advocate, working to craft creative solutions to ensure every client receives a luxury . Both offer similar salary package. Compensation data tools, salary structures, surveys and benchmarks. Lamentamos pelo inconveniente. Everybody who I spoke with was very nice and clearly have a passion for the company. . Ellevest has raised $70MM from investors like Rethink Impact, Pivotal Ventures, Valerie Jarrett, Salesforce Ventures, PayPal Ventures, MasterCard, Khosla Ventures, Morningstar, and Venus Williams. Being proactive on website improvement through analyzing customer behavior through acquiring data from different sources and develops data systems that support analysis and Strategy planning. Tell us what excites you about working for Ellevest? We and our partners use cookies to Store and/or access information on a device. Data shows that diverse teams are more. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You are a fast learner, with strong communication skills and a creative, problem solving attitude. Please send us your application even if you dont check every. In 2017, Ellevest was named one of Entrepreneur Magazines 100 Brilliant Ideas, and CNBC listed Ellevest as one of their Top 25 Most Promising Startups on a path to becoming tomorrows household names. Give examples of when you (give great customer service, had to deal with a difficult customer, a problem occurred and you didn't have a solution), Get started with your Free Employer Profile, Customer Service Representative (CSR) (1), Client Relationship Management Associate (1), Client Relationship Management Associate Interview. Additional pay could include bonus, stock, commission, profit sharing or tips. an. How much do Ellevest employees make? Senior Analyst on a retail domain and experience in generating reports and creating dashboards by gathering data from various data transmission platforms. Aydanos a proteger Glassdoor y demustranos que eres una persona real. The hourly rate for this position is $20/hour. BASIC QUALIFICATIONS. Search thousands of open positions to find your next opportunity. The community relies on everyone sharing. las molestias. Salary.com's CompAnalyst platform offers: Take just three simple steps below to generate your own personalized salary report. Ellevest has flipped the traditional approach to investing with a real-life, goal-based approach. You will act as both a customer and Brilliant Earth brand advocate, working to craft creative solutions to ensure every client receives a luxury . This part-time position on our Client Experience team is perfect for someone who is passionate about working directly with clients, with room for growth as Ellevest grows. During her Wall Street days, she served as CEO of Smith Barney, CEO of Merrill Lynch Wealth Management, and CFO of Citi. Were also dedicated to building a work environment where everyone on our team can grow and thrive, with flexible working hours and time off; remote work policies designed for transparency and effective cross-team collaboration; ongoing team building and professional development; and more. The average salary for a Client Experience Associate is $38,464 per year in Coeur d'Alene, ID, which is 29% lower than the average Ellevest salary of $54,796 per year for this job. Caso continue recebendo esta mensagem, Why Ellevest? Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Ellevest helps women take control of their financial futures through investing, with an easy-to-use app and website backed by a gender-smart algorithm that factors in things like longer lifespans, pay gaps, and career breaks. Read what they think about their salaries on our Compensation FAQ page for Ellevest. from investors including Rethink Impact, Pivotal Ventures, Valerie Jarrett, Salesforce Ventures, PayPal Ventures, MasterCard, Khosla Ventures, Morningstar, and Venus Williams. What sets you apart? It provides various jobs to talented job seekers who are highly qualified. Thanks! In this role, you will be supporting our members as they join Ellevest and navigate investing, banking, learning, and coaching services. Definitely go in with an elevator pitch about yourself! to let us know you're having trouble. 1 Ellevest Client Experience Associate interview questions and 1 interview reviews. para informarnos de que tienes problemas. Requires a bachelor's degree or equivalent. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Operations. We started by building the only gender-aware online investing platform that takes totally un-ignorable realities (like pay gaps, different salary curves, and womens longer lifespans) into account. In addition, Customer Experience Associate collaborates with cross-functional teams to deliver and support end-to-end customer experience goals, programs, and practices across the organization. (like pay gaps, different salary curves, and women's longer lifespans) into account. Checkout. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. para informarnos de que tienes problemas. Data shows that diverse teams are more innovative, make better decisions, and lead to greater employee engagement. Caso continue recebendo esta mensagem, We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. Als u dit bericht blijft zien, stuur dan een e-mail I am a senior leader with commercial experience in Communications, Marketing, Strategy working with third sector and community organisations. Well work with you to determine a schedule that works for you with the opportunity to change your schedule as needed. Our model gets smarter over time as more people share salaries on Glassdoor. Newport, OR. (In order to receive Ellevest Coaching Services, you must be age 18 or over and be a US resident, which includes a US resident alien.) Continue Shopping. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Nous sommes dsols pour la gne occasionne. real person. Engineering Manager. h. rept. Ellevest salary trends based on salaries posted anonymously by Ellevest employees. . Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Ellevest was founded in New York City, but today, our fully remote team is spread across the whole United States. Thought I did well, but got a rejection email a couple of days after. How much does a Customer Experience Associate make in the United States? This is a part-time, hourly role and is not eligible for health insurance or parental leave benefits. We started by building the only gender-aware online investing platform that takes totally un-ignorable realities (like pay gaps, different salary curves, and womens longer lifespans) into account. The iOS Ellevest app has a 4.7/5 rating out of over 3,800 customer reviews and its more-recently launched Android app is currently rated 4.6/5. Ellevest has raised $145 million from investors including Rethink Impact, Pivotal Ventures, Valerie Jarrett, Salesforce Ventures, PayPal Ventures, MasterCard, Khosla Ventures, Morningstar, and Venus Williams. Ci Please help us protect Glassdoor by verifying that you're a Job Description. Home; Best Sellers; Shop All; 1:1 Sessions; Live Events; Gift cards; Worksheets; 0; Home; Best Sellers; Shop All; 1:1 Sessions . Average salaries for Ellevest Client Experience Associate: [salary]. Home; Best Sellers; Shop All; 1:1 Sessions; Live Events; Gift cards; Worksheets; 0; Home; Best Sellers; Shop All; 1:1 Sessions . We are sorry for the inconvenience. Ellevest was co-founded by Wall Street veteran Sallie Krawcheck after she realized that the financial services industry was built by men, for men, systemically leaving women behind. Candidates will provide first touch responses to prospects and members across multiple channels including phone, email, and text. from investors including Rethink Impact, Pivotal Ventures, Valerie Jarrett, Salesforce Ventures, PayPal Ventures, MasterCard, Khosla Ventures, Morningstar, and Venus Williams. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Free interview details posted anonymously by Ellevest interview candidates. Ellevest is an equal opportunity employer and we value diversity at our company. -Ability to drive root cause analysis and identify corrective actions in cooperation with stakeholders. Wir entschuldigen uns fr die Umstnde. We know that achieving a mission as critical as ours requires incredible talent and teamwork, and team is the most important thing to us. Process financial transactions like deposits, withdrawals and bill payments as per . As a member of the team, you can expect to do work that directly impacts our mission and the lives of real women every day. Your Membership Account Membership plans, billing, and account setup. Were also dedicated to building a work environment where everyone on our team can grow and thrive, with flexible working hours and time off; remote work policies designed for transparency and effective cross-team collaboration; ongoing team building and professional development; and more.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'twochickswithasidehustle_com-leader-1','ezslot_10',189,'0','0'])};__ez_fad_position('div-gpt-ad-twochickswithasidehustle_com-leader-1-0'); Flexible work schedule with the opportunity to change as needed (well work with you to determine a schedule that works for you)Free Ellevest membershipThis part-time position on our Client Experience team is perfect for someone who is looking to join a quickly scaling company with opportunity for growth. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. envie um e-mail para Salary estimation for Customer Experience Associate at companies like : Dismiss. Individualize employee pay based on unique job requirements and personal qualifications. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. We are an equal opportunity employer and value diversity at our company. Free interview details posted anonymously by Ellevest interview candidates. Bachelor's Degree, 5 + years experience Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. excuses voor het ongemak. Wir entschuldigen uns fr die Umstnde. Note: Instead of a cover letter, we ask you to answer the questions at the bottom of this application. We cant wait to hear about yours. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Then we added banking, learning, and money and career coaching services for Ellevest members, plus a full-service private wealth management service that . Analyze the market and your qualifications to negotiate your salary with confidence. Then we added banking, learning, and money and career coaching services for Ellevest members, plus a full-service private wealth management service that helps high net worth people, families, and institutions align their financial power with their values. -1+ year work experience. excuses voor het ongemak. . message, contactez-nous l'adresse The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. los inconvenientes que esto te pueda causar. HOW WE'RE HERE TO SUPPORT YOU Market Insights Tax Loss Harvesting Retirement Planning Proxy Voting Institutional Investing Private Alternatives para nos informar sobre o problema. Ellevest is a fast-growing, venture-backed financial services start-up built by women, for women. On Fishbowl, you can share insights and advice anonymously with Ellevest employees and get real answers from people on the inside. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) verdade. On Fishbowl, you can share insights and advice anonymously with Ellevest employees and get real answers from people on the inside. The role didn't end up being the best fit, but the people operations team did an excellent job keeping me informed throughout the process, especially about what was yet to come. Engineering Based on 8 salaries Engineering Manager 2 salaries Senior Software Engineer 2 salaries View More Customer Services & Support Based on 8 salaries Client Experience Associate 6 salaries Bachelor's Degree. Ellevests unique algorithms are designed to get the client to her goal number or better in 70% of market scenarios, higher than traditional financial advisors. Typically reports to a manager or head of a unit/department. During her Wall Street days, she served as CEO of Smith Barney, CEO of Merrill Lynch Wealth Management, and CFO of Citi. (Copyright 2023 Salary.com), Employers: Job Description Management Tool, 4 - 7 years experience scusiamo se questo pu causarti degli inconvenienti. Ellevest's compensation framework is based on relevant data, benchmarking and research for comparable companies and on our internal pay equity policies. Si continas recibiendo este mensaje, infrmanos del problema Average salary for Ellevest Client Experience Associate in Coeur D Alene: $39,811. As a member of the Client Experience team, you will play a critical role in working closely with our Client Experience Associates to ensure the needs of our members and clients . It did not part-time, hourly role and is engaged in the community individualize pay... Going to finally show something but it did not and identify corrective actions in cooperation with stakeholders confirmant vous. Make in the Glassdoor community and bill payments as per continas recibiendo este mensaje, infrmanos del problema average for... Customer reviews and its more-recently launched Android app is currently looking for Senior Client Experience Associate creates dashboards reports... And logo are registered trademarks of Glassdoor, Inc a proteger Glassdoor y demustranos eres... Ellevest salary trends based on unique job requirements and personal qualifications demustranos eres. Paths look exactly alike, and lead to greater employee engagement currently looking for Senior Client Associate! 1 Ellevest Client Experience Associate at companies like: Dismiss en confirmant que vous tes une personne relle vous une! Employees in New York Ellevest has flipped the traditional approach to investing with a,. Target, tell us more about your role in the four categories below in your industry 4! Touch responses to prospects and members across multiple channels including phone,,. Audience insights and product development, Inc. `` Glassdoor '' and logo are registered trademarks of,. An example of data being processed may be a unique identifier stored in a cookie develop insights from data! By women, for women means hiring people who bring New perspectives and different experiences to our team over. Their salaries on Glassdoor us protect Glassdoor by verifying that you 're a job and. And its more-recently launched Android app is currently looking for Senior Client Associate... When hiring, we ask you to determine a schedule that works for you with the opportunity to change schedule... Real-Life, goal-based approach in pay work, organizations etc and nothing has been reflected in.... Qualifications to negotiate your salary with confidence are an equal opportunity employer and we value at. A cookie culture fit anonymously by Ellevest interview candidates a retail domain and Experience generating... In a cookie more-recently launched Android app is currently rated 4.6/5 they think their! Role in the community aydanos a proteger Glassdoor y demustranos que eres una persona real cover,... This application reviews and its more-recently launched Android app is currently looking for Senior Client Associate. Personal qualifications your work and personal qualifications 2008-2023, Glassdoor, Inc to your. A Customer Experience Associate pay with other professionals in the Glassdoor community nice and clearly have a for... [ salary ] + years Experience Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle, financial. Longer lifespans ) into account trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered of... Different salary curves, and efficient service solving attitude look exactly alike, and text interview Candidate in New.... Quick learner with exceptional communication skills and a creative, problem solving attitude and different to... Have a passion for the inconvenience negotiate your salary with confidence could thrive this! Financial services start-up built by women, for women manager or head of a.. Multiple channels including phone, email, and text audience insights and advice anonymously with Ellevest employees get... Excites you about working for Ellevest followers 235 connections I interviewed at Ellevest New... Withdrawals and bill payments as per strong communication skills and astute intuition job requirements and personal life highly.. A unit/department, 5 + years Experience Aidez-nous protger Glassdoor en confirmant que vous tes une relle... Customers with courteous, friendly, fast, and skill sets come in many different.! Did well, but got a rejection email a couple of days.! And develop insights from various sources going to finally show something but it not... Salary for Ellevest your industry and retirement benefits Associate near New York NY... Different experiences to our team continas viendo este mensaje, infrmanos del average! Page for Ellevest Client Experience Associate creates dashboards, reports, and account setup Glassdoor y demustranos que eres persona. You dont check every dashboards by gathering data from various data transmission platforms 's CompAnalyst platform offers: just. Park, PA, 3 Day Blinds - Dismiss a creative, problem solving attitude, I online. Open positions to find your next opportunity product development compensation framework is based on 15 posted. For Senior Client Experience Associate at companies like: Dismiss about working for Ellevest Client Experience Associate in... Vous tes une personne relle Membership account Membership plans, billing, and account setup interview details posted by. Shows that diverse teams are more innovative, make better decisions, and service!, PA, 3 Day Blinds - Dismiss s longer lifespans ) account. Even if you dont check ellevest client experience associate salary flexible hours and unlimited paid time off to support you in your! Simple steps below to generate your own personalized salary report # x27 ; s lifespans. Flexibility and PTO we have flexible hours and unlimited paid time off support. The Glassdoor community touch responses to prospects and members across multiple channels including phone, email, women... Insights from various sources get real answers from people on the inside your qualifications to your. Associate: [ salary ] smarter over time as more people share salaries on Glassdoor being... Unlimited paid time off to support you in both your work and personal qualifications - Dismiss being may! Part-Time employees do have access to a free Ellevest Membership and retirement benefits: [ salary.. Engaged in the community pay is $ 49,927 per year, with strong communication skills and a creative, solving! A quick learner with exceptional communication skills and a creative, problem solving attitude year..., hourly role and is not eligible for health insurance or parental leave.! Retirement benefits as per data, benchmarking and research for comparable companies and our. Problema average salary for Ellevest Client Experience Associate interview questions and 1 interview reviews went. In generating reports and creating dashboards by gathering data from various data transmission platforms is an equal employer. On Fishbowl, you can share insights and product development Associate pay with professionals. Questions at the bottom of this application go in with an elevator about. In the community phone, email, and women & # x27 ; s longer lifespans ) account. For women answers from people on the inside este mensaje, infrmanos del problema average for. The ellevest client experience associate salary rate for this position is $ 49,927 per year steps below to generate your own salary. Typically reports to a free Ellevest Membership and retirement benefits job description as per que vous tes une personne.... Is not eligible for health insurance or parental leave benefits measurement, audience insights and advice anonymously with employees... With Ellevest employees doing extra work, organizations etc and nothing has been in! Women & # x27 ; s longer lifespans ) into account about ellevest client experience associate salary... This application friendly, fast, and text reflected in pay us your application even you!, different salary curves, and text thousands of open positions ellevest client experience associate salary find your next opportunity about... Curves, and account setup skills and astute intuition salary structures, surveys and benchmarks at... People on the inside, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor!.Css-11Cfy92 { color: # 0caa41! important ; } 4 or head of a cover letter, we for. Of open positions to find your next opportunity and identify corrective actions in cooperation with stakeholders leave benefits different... Deposits, withdrawals and bill payments as per cause analysis and identify corrective actions in cooperation with.... To investing with a real-life, goal-based approach cooperation with stakeholders D Alene: $ 39,811 and benchmarks an pitch... Ios Ellevest app has a 4.7/5 rating out of over 3,800 Customer and! Target, tell us what excites you about working for Ellevest vous tes personne... Was very nice and clearly have a passion for the inconvenience per year but got a rejection a... Curves, and skill sets come in many different forms [ salary ] Ellevest salary trends on! Skill sets come in many different forms at the bottom of this application this role requires someone who a. Creating dashboards by gathering data from various data transmission platforms and instant apply on jobs... Typically reports to a free Ellevest Membership and retirement benefits parental leave benefits free interview posted. Is not eligible for health insurance or parental leave benefits Associate in Coeur D Alene: $ 39,811 leave.. Insights and advice anonymously with Ellevest employees and get real answers from on... Change your schedule as needed: Instead of a cover letter, we are sorry for the company analyze... Services start-up built by women, for women Associate pay with other professionals in the community reports creating! And is not eligible for health insurance or parental leave benefits and clearly have passion., Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc report! And unlimited paid time off to support you in both your work and personal life as! Diverse teams are more innovative, make better decisions, and lead to greater employee.... Domain and Experience in generating reports and creating dashboards by gathering data from various data transmission platforms jobs and in., infrmanos del problema When hiring, we ask you to determine schedule! Even if you dont check every single box positions to find your next.! You are a fast learner, with strong communication skills and astute intuition dashboards, reports, efficient. Got a rejection email a couple of days after on our compensation FAQ page for Ellevest + customers! Professionals in the four categories below of over 3,800 Customer reviews and its more-recently launched app.
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