Not enough time devoted to quality training. Don’t do business with them, they don’t provide you with any information. The most enjoyable part of the job was the satisfaction of helping customers and overcoming difficult issues with a team. Basically all prevention tests have to be paid by me. Golden Rule was a family owned business that was acquired by United Healthcare in 2005. Golden Rule Insurance ranks 196 of 986 in Insurance category. They get basic account info wrong and terminate coverage for no reason. I would also like to note that we know other families with children with cancer who have 80/20 plans. I feel that this is a scam to get out of paying bills. Also, this happened even when we told them to make sure they send it to Golden Rule address. My Golden Rule premium was so high I started searching for another HSA policy. We helped each other daily due to supervisors duties left them unable to assist the workers. We update our site regularly, and all content is reviewed by experts. Review authors value the most Insurance Plans Acceptance. Golden Rule Insurance gave me my first start in the business world and due to our joint effort, I gained several promotions and very valuable work experience. And…with all of their denials you are better off with no health insurance and just risk it. Insurance Companies in Indianapolis, IN. People rely on reviews to make better decisions. I live in a rural area, where health care providers and costs are uniform over 100’s of square miles. Scam! God is awesome! This company is not in business any longer. ★ Golden Rule consumer insurance reviews and financial ratings for car, homeowners, renters, health and life insurance. Golden rule is a totally disorganized company.Their communication skills are terrible.Although they have every bit of information that they need to contact me regarding my policy I have never received a single phone call or email from them informing me of my status… As a smaller employer the practices of the company were flexible an worked well for both the company and the employees. They take care of claims as stated and we have never been questioned. As a smaller employer the practices of the company were flexible an worked well for both the company and the … Also, since the hospital is aware of our high deductible they were gracious enough to discount their charges. We strive to help you make confident insurance and legal decisions. They rejected a claim for a physical BUT my policy clearly states I have full coverage for preventative services which includes a physical. It is very upsetting to keep getting these letters! Managing Editor & Insurance Lawyer. We were able to find alternate insurance for the kids and now my premium is as much for me and my husband as it was for the WHOLE FAMILY! UnitedHealthcare, Golden Rule Vision Insurance Review. do not sign with them. I worked in a call center answering phones all day. terrible customer service. They do not have any mechanism for internal review of this. In 1993, Golden Rule developed the first medical savings account and in 2003, it merged with United Healthcare Company (click to read the United Healthcare review… However, it has to be sent to the Golden Rule address on the back of the card. Switching this month to another plan. My prescriptions (which are supposed to be covered apples to apples) almost quadrupled. Company management doesn't think through how to achieve its goals - making money. Business Profile. They have been accredited since 1985 and have a total of 17 complaints on file in the past three years. Good luck to you. They said due to medical history a rate up has been added! Actually they stopped selling them in 1995 and grandfathered the existing poliies. Our goal is to be an objective, third-party resource for everything legal and insurance related. Guess what, the quote was nearly the same amount as when I started with them years earlier and now it’s back up to the amount it was when I left them. They increased my health insurance premium by 20% this year when I had no claims against the company. They will not cover anything. The interaction with this person was the reason I pursed a different job. Please verify any direct legal advice or rate information with your attorney, insurance company, or agent, respectively. They do everything in there power to not pay a claim however legitimate. Deductibles are Ridiculously HIGH. Golden Rule’s quotation and enrollment procedures are easy to follow and consumer-friendly. I would never reccomend them to anyone! Fun environment, but extremely stressful due to the high call volume. They do NOT answer their phones. My prescription is not covered unless it’s over $60 (which it is $57.99) so they pay nothing. After going to my first visit I find out that NOTHING is covered except walking into the office. In July of the same year I was refunded 7.4% of my premium for the prior year since the company did not spend 80% of premiums for healthcare expenses. He earned a J.D. It would cost me 120 for the generic Ambien CR 2.5 mg more than the generic Ambien. We participate in a HSA which we pay into each month. We have a high deductable at $10,000 and Golden Rule to pay 100% after that. Good luck getting any satisfaction from these folks, they don’t care or they will give you the run around just to get you off the phone. Insurance Companies. Auditors were constantly providing low ratings on the reps, especially when there were no clear guidelines. High turn over rate. I am DISGUSTED. This company is a joke. View full Golden Rule Insurance overview Our opinions are our own. Ive been on hold for 30 minutes. They solicited my business, and as we are currently in an outrageously expensive risk pool, I considered it, asking, “Is there any point in even making an application, with the history of cancer.” The agent replied that guidelines said symptom-free for two years with that cancer was acceptable. The lady on the phone in 2011 lied about when I asked how many co-pay visits I can have she said 4 She did not tell me that for 4 extra I can have unlimited co pay visits and for that I picked wrong plan which has cost me a lot of money. extremely high premiums, lousy customer service, idiots for underwriters who rely on incorrect information in making decisions. I have done everything they requested for the appeal and still get the same message, not approved with some clinical reviewer coming up with a blanket statement. 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