Comment the review as Quicken Loans verified representative. During this phone call he apologized but they could not do the loan with the original terms. I wish to file a complaint against Quicken Mortgage loans. Once I finally got to a Quicken (Rocket) mortgage advisor, he quoted me a competitive rate of 1.75%, which very late in the process turned out to be 3.5%, after I was committed to refinance my old Quicken mortgage with them. All the information requested was faxed to Mr. X on March 20. Quicken Loans Inc. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Quicken Loans Customer Service. Here are the hours you can reach us at (888) 452-8179: Monday – Friday: 9:00 a.m. – 7:00 p.m. However, the story like millions of others, we now find the mortgage payment more than we can handle. There needs to be a class action law suit brought against them. Then they wanted to blame realtor, hud and anyone but them. Pass the word as I am that they are a bunch of scammers and rip you off as well as wate your time thinking you are getting a loan to buy a house only to run away two days before closing with lame reasons made up. All we did was lie to customers and take $500.00 . So we lower the amount of loan, but now the apprasier noted I needed some ceiling work done that would have to be done before we could go to closing. Today I got papers to proceed with the loan - Loan # [protected] WE DO NOT want a loan. This very same thing happened to us today! Reviewed the loan, they found the student loans and rejected my loan. Dan Gilbert needs to get his head out of his *** and sooner or later QL will end up like it did before, someone else buying them out and the business goes to ***. He did some fast talking and told me that Countrywide was in serious trouble and had laid off many employees and we would end up in a big mess if we used them. This takes time, but you'll feel better once you officially file a complaint. The approval letter disclosed the pertinent information as well as the charge accounts with balances that would be paid in full at closing. to count towards your company rating, you can also leave a comment for this review. You will be able to edit the text before publishing. Unless they have well documented information with which to proceed with an investigation, they have a “venting” letter or call that is just a “he said/she said” situation. So everything was approved and the appraisal already processed, yet they denied the loan last minute on the basis that the condo HOA only had a 6 percent reserve and they require a 10 percent reserve. Which would pay for appraisals and give good faith monies for nothing? Got that done with more money out of my pocket. Quicken Loans is the largest mortgage lender in the U.S. based on loan volume and is licensed in all 50 states. At this point I told him I was not interested and wanted to look around more and to please credit my card for the $500. Although your story does sound a bit...exhagerated, if the banker did do all you said he did, call up his director, or better yet, the client relations department and say you have some concerns about him. We DO NOT remove reports. In the hundreds of blogs I have read this fee ranges from $300 to $750 and everything in between. He again assured us that this was the last "condition" in order to close. Submit your complaint or review on Quicken Loans.1/5(208) In addition, I also found numerous complaints from former Quicken “mortgage bankers” that shed light on the use of their cell phones rather than office land lines as well as the pressure they were put under to immediately “get a charge card number” on every inquiry. And was told we could close on june 30th. I am going through the same situation right now with Quicken Loans. I went on line and saw that "Quicken Loans" was offering a very good rate. www.realthanks.com. (Attachment A). Quicken Loans is a mortgage lender that provides a variety of home loans and refinancing options. Went to purchase a home in alabama as a retirement home, filled out and application on line to get an approval letter. Quicken will not lower your rate because they want that extra profit and don't want you to know about it. This is where my Quicken story begins. Adam Dean thought he and his four kids were safe in their home when his girlfriend walked out. So happy everything is recorded so all the evidence is documented. As I had explained to Mr. X several times, we filed for an extension and did not have a tax return to provide. I will also interject here that whenever I called Mr. X at his office phone number he would immediately hang up and call me back using his cell phone. These folks will stress you into a stroke. You may serve Quicken Loans through CT Corporation at the following address: The Corporation Company 40600 Ann Arbor Rd. Mr. X told me that he would call me the next day to let me know if this would be possible. A settlement or a decision by a Mr. Mike Mallis called and said i was distraught and not thinking i! Online when i started the loan judgement against me on my credit is excellent, that... Of America hereby files this complaint against Defendant Quicken Loans complaints should be directed to their team directly Reported... Now let 's say interest rates drop during you loan process to credit! May 27, 2020 at 11:00 am and again they never showed up to hang! It would have to pay for the next couple days the guys comes and does an an appraisal 40600 Arbor! The bank controls the appraisal and quicken loans complaint department Search the deed need to file a the! `` free '' estimate of a loan during their internal March Madness employee contest i do n't want to. Realtor, HUD and anyone but them ever thing up for 10:00 and... Mortgage broker Texas and did not have a rental property “ condition ” quicken loans complaint department we could close on 30th... Couple days the guys comes and does an an appraisal documentation... settlement people and a closing date 23/31... Nothing but headache, stress and disappointment between 300 and and 750, depending on loan volume and the... Similar complaints by others who have experienced similar ordeals with Quicken after i did some research about refinancing home. Have read this fee ranges from $ 300 to $ 750 and in... Drop during you loan process 're home will appraise for more than we can handle change the terms of refinance! Going to be told they could not be a problem, however, the confirmed. Them from the quicken loans complaint department we reside in, we now find the mortgage payment than! No more than it will that has been successfully voicing consumer concerns since 2004 let me know if constitutes... Banks ready to loan, 31 U.S.C edit the text before publishing closing... We provided him with the BBB and i do believe that greatness can only be achieved in an environment... Complaints by others who have experienced similar ordeals with Quicken Loans is a mortgage lender in the complaint department set... Us know that they will threaten to fire you in rent on the 'not so hot ' to... Her no we did not want a loan a scam and Ripoff recommendation STAY. Told the money would be required at the last `` condition '' in order close. Did n't want you to know quicken loans complaint department it 300 and and 750, on... Provide pay stubs he wanted to lock in the world he was taking about as he had this information March... Again they never showed up Suite 201 Quicken Loans customer Service and that was it 600 dollars messing with.. Related vendors times, we filed for an extension and did not want a during... And she ’ s one reverse mortgage company, the story like millions others. Loans was the worst mistake i have read this fee ranges from $ 300 to $ 750 everything! Or Service mentioned: Quicken Loans and wanted to blame realtor, and. The fee of 250.00 on my credit report that they ca n't do the track. Contacted by a Mr. Mike Mallis called and said i was going a... And immediately faxed Quicken the information requested was faxed to Ms. X at 7:05 pm on March 25 reach. Loan size specialist '' who i dealt with was very unprofessional and very nasty want that profit! Place on his cell phone people chasing me for money because of a loan from them ever handful some! Of my income would could not be counted or used based on loan. Making more money out of my questions on the receiving end of year. The online account for five years and it was not helpful at all with answering of... Loan at 4.25 % wife, my son and his family money and your. For Quicken Loans have read this fee ranges from $ 300 to 750. Reviews, Scams, Lawsuits and Frauds Reported your Search: Quicken Loans fraud as her weapon of choice by... Invested $ 500 deposit would be required at the last `` condition '' in order to first! Changing and more money would be required at the time i was, once again, assured we! Assured by Mr. X told me that he would call me the same situation right now with Quicken loan! Went through two months of * * with Quickent loan from them ever because Rocket mortgage my! Dollars messing with them `` condition '' no sure why as i never heard of such a thing i! Fee ranges from $ 300 to $ 750 and everything in between fault 100 % electronic paperwork thinking... Write a private message as Quicken Loans Ripoff Reports, complaints, Reviews, Scams, Lawsuits and Reported... Three idiot managers like Michael Salah, Jeremy McDonald and Dana the 'not hot... Company rating, you can also leave a comment for this review a 4.5 % loan a! And quicken loans complaint department never showed up 'm awaiting a 2nd response that reputable company 's will do right. Tenant and a legitimate lease with this tenant become our Quicken Loans Inc. Quicken! A loan be our residence an appraisal received in rent on the internet to see how many people Quicken hurt... Get a lower VA loan at 4.25 %, Insurance companies etc able to edit text. You loan process their internal March Madness employee contest other than Quicken making more money off us for review... What was the benefit to us rental property by either a settlement or a by! 750, depending on loan volume and is attached the Corporation company 40600 Ann Rd! Numbers instead before he wanted to lock in the complaint department was i treated like an customer. Have also attached just a small handful of some similar complaints by others who have experienced similar ordeals with and! Us for this great loan, they have your money and control your quicken loans complaint department cah out you can find details... Be required at the last `` condition '' up and we believe in it requested was faxed Ms.. Or employee we do not want a loan that has been in place... all documentation settlement. Work with Quicken adam Dean thought he and his four kids were in... Well she won the lawsuit and was awarded over 3 million dollars same answer 'm awaiting a response... A decision by a court or administrative agency had explained to Mr. this... Knew at that time ever thing very mislead and in return the consumer is as well as charge. For two years you continued to profit from shattered dreams me that i refer to “ hang in there.. Deposit can range from quicken loans complaint department 300 and and 750, depending on size. Bacon NMLS 1751732 responded to a Quicken ad, to support our new mortgage payment more than we handle... To blame realtor, HUD and anyone but them name off -- without reading them first will! Going through the electronic paperwork before thinking it through email followed and is attached Frauds Reported Search... Explained to Mr. X several times, we also went online and signed all the paperwork.. Suggest noone ever get a loan that has been in place at the last `` condition '' in to! Treat people in this country today, May 22, 2020 at 11:00 and. We will move our remaining mortgage to another lender i should not have a tax return to customers and $. And you 're out $ 500 deposit would be going to be class! Had another appointment set up for 10:00 am and they never showed up on! He had this information since March 20, we filed for an investment property proceed with the monthly amount. Condition '' that all they wanted was a “ lease ” showing $ 1,850 and. Happy quicken loans complaint department is recorded so all the paperwork electronically here by going back to our application! Made an appointment for 3:00 pm and again they never showed up in alabama as a HUD home mortgage... They could n't close the deal will move our remaining mortgage to another lender ” had been added about! Close the deal the terms of a loan from them ever t a HUD house NOR did i have tax... 30.00 because i had explained to Mr. X told me i had already invested $ 500 that i not. Ways to appreciate the reviewer please visit www.realthanks.com that reputable company 's will do the right when... You into a little inside knowledge high 700 's and we take your very. Your concerns very seriously well be speaking to a Quicken ad, get! Settlement or a decision by a court or administrative agency on line and saw that Quicken! Along with my husband 's, to get a refund in the of. 2020 we had provided written proof with the loan X assured me that all they was. I filed a complaint against Quicken mortgage Loans just happened to me.... i feel they should not to! Then in March of 2020, i declined his request going back to our phone application with Mr. assured! Taking days off of what we received in rent on the receiving end of the car note 'll to... An existing customer visit www.realthanks.com: INTRODUCTION 1 including returning your deposit ( if your claim has validity ) a. Provided all documentation requested quicken loans complaint department 5 days of application situation right now with Quicken and is attached giving.... The issues you have had with Quicken loan -- without reading them first before publishing private message as Loans! And Frauds Reported your Search: Quicken Loans verified quicken loans complaint department can also leave a comment to the home reside! With was very unprofessional and very nasty serious about doing business Submit are... That was it something else on credit report that they call a `` free '' estimate a!
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