Unfortunately the Optus modem is not configured to be able to do that (nor is Telstra for that matter), until somebody works out a way to get root access so that the modem config can be changed. Hi there.. this thread is pretty quiet compared to some other RSP/Device threads I have visited :-). Its $252 where did you get $350 from?My mistake. yescrowd.optus.com.au. I couldn't see any options at all really. I just plug the media in the USB and watch movies on my Smart TV. They are on different default subnets, so it was a seamless process! I plug my ASUS RT-N66U directly into the NBN FTTC device. Are you able to share your setup settings ?should I set my TP_LINK router as 192.168.1.1 ?, what IP address should I set this FAST5393 to (192.168.1.2 ?? Now on our 3rd one of these. I also can't access network drives ans devices (really odd).. any clues? Maybe just need to be patient.. :-). A NAS b. I can only put it down to Optus have not connected the NBN service as yet hence there is no wan connection active only the 4G backup sim card is working. Hi Munti,Are you able to share your settings that you did on TP Link Er7206, Optus modem and WAN1 modem as I want to try that too, please. charged for this latest 4G Modem. True that. Side note: Have you actually tested the 4G backup to ensure that it actually works? It just seems a bit odd to me that it occurs at all. Actually works out no different than if I do the 100mpbs Internet Every day Plan. Most likely. item 1 Optus Sagemcom Gateway F@ST 5366 TN NBN WiFi Modem Router, item 2 Optus Sagemcom F@ST 5366 LTE NBN Modem Router, item 3 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router, item 4 Optus Sagemcom F@ST 3864OP NBN Modem Wifi Router, item 5 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router, item 6 Optus NBN WiFi Modem-Router Sagemcom Gateway F@ST3864V3 AC Internet Modem-Router, item 7 OPTUS Gateway F@ST Wireless Modem Router NBN Compatible VoIP 3864V3 HP Sagemcom, item 8 Sagemcom Optus F@ST3864AC NBN Wireless Router Modem Wi-Fi, 4.8 out of 5 stars based on 12 product ratings, 4.2 out of 5 stars based on 17 product ratings. Were there indicators on the port at each end and flickering traffic showing activity? Tested the internet connection via the pc, web browsing was working and YouTube was fine and I was also able to connect all of their internet enabled devices to the wifi ssid all good. how can i update the FW on this?From all reports you have to be connected to the Optus network to get the updates. Received the 5366-LTE-A over a month ago and have limped along using the 4G backup service since then, while NBN sorted out a signal issue on the HFC service (dodgy equipment and connections in the street pit, due to the original installation use overhead taps in the street pits which have spent a lot of time waterlogged lately, with the added issue of highly acid sulphate sandy soil in the area. This standalone operation using a voice/data SIM would be useful for mobile installs, like caravans, remote site work etc. Yes, you should be able to do that, although I don't recall anyone actually confirming that they have done so. It gives information about different products which are mostly of the category consumer electronics or communication systems. Nope. I'm not sure how to read the tone of your question, so i don't know whether its out of legitimate interest, or you think i'm just bagging Optus. If for some reason it doesn't work straight off then you might need to change the DHCP pool so that its range doesn't include the fixed IP you assigned to the device. the router never really drops out which is an upside but when it does its out for hours and resetting does nothing, the setup was not great as we had to order a tp link adapter to even get a wifi signal which just makes this whole thing even more mediocre. The other option is to use L2TP as mentioned in a previous post, remembering you may need to also make a tweak to the registry in Windows 10 (if you are using Windows 10). The obvious short term one (to me anyway) would to permit a rollback to a previous working fw version for those like me who work from home full time, and who need that functionality. If I switch to Optus $99 100Mbps plan, it comes with the "ultrafast modem" with 4G backup. My suggestion, therefore, would be for a full and detailed instruction manual for this device to be published, either by Optus or Sagemcom. Sure, go find one for under $250 and see what you get. From what i remember the advice given was to remove the red WAN cable from either/both modems (NBN modem) & the Optus Ultra WiFi 5366 LTE. With lots of testing, I've never been able to make non-emergency calls with no active SIP services other than to 000. Looks like they have launched a new router with 4g backup. The new modem will come with it preinserted. Sometimes you want to allow network access to a specific application in order to play a game, connect a device, or use an app. They did promise that one would be available soon. maybe during June or July 2021 sometime (guessing here). It should be automatic. The issue with my current set up is that the 4G SIM is linked to my mobile phones (one of those legacy $0/month data SIM cards). On 100mbs, unlimited downloads. 350 for the modem is a fair hit (Telstra's only cost $190) . But that still wouldn't solve the ~30 concurrent days problem. Sagemcom user guide download free of charge. The device is sim locked unfortuntely unlike telstra smart modem :(. Considering this modem has been around for nearly 2 years how likely is Optus to replace it with a wifi-6 device? Will call Optus tonight i guess.The sim shipped with the modem btw. I tried a port tester and it failed. You would need to sign up for another 3 years to get a new modem. Are they now giving the 4G one to all Optus customers or still specific? Completely happy with that. So then I decided to test the internet speed and to my surprise it was only achieving 12mbps down and 1mbps up. Yep this was true, it allowed changing the address no worries. I have an older one without the 4G. not unlock for other carrier?Any chance you can try other network sim? I've never seen them explicitly state the options available when the customer initiates a modem upgrade. Just need the SIM card. Internet and WAN light and the wifi light appeared. edit: actually, thinking about it if it's an ethernet service (FTTP/FW/FTTC/HFC) inserting a switch between the router and NTD/NCD you might be able to mirror a port to a laptop and capture packets to see whether any GRE packets are being forwarded at all. I decided to power cycle the NTD, after it rebooted still no light on the uni-d 1 port. Optus Broadband NBN 50/20 (Standard Plus), Optus Broadband NBN 100/40 (Speed Pack 4). According to the manual this is not connecting to the internet. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. The room that my modem sits in is quite spotty for cell reception, and tends to drop calls. Hence you have to remove all the settings there and then rely upon UPnP and pray there is no hacker, looking to break into your modem for full access : (. Nothing like Telstra, which was far easier to get connected with. Anyone else having similar problems since the fw update should log a case with them, & refer to parent case # 23716493, They confirmed that "after the firmware upgrade many customers are facing the issue". The youngest has his QBittorrent running at 67Mbps speed constantly, for several hours here at my place. Instead of using the 5366-LTE as full blown backup you use it as a passthrough mainly for the IoT's, or just what's needed to get back into the house. If I want any SIM to work, you need to re-register it again with Optus. Another land-fill object, from one of our infamous Telecommunication Company's. How fast does it switch to 4G when NBN is down? I was genuinely surprised that it worked because I thought Optus would have locked down the IP address range that their voice service would be allow to connect to Optus ones only. Everybody has been in the situation that he would have needed the instruction manual for a setting on the TV set or the set-top box. From all reports you have to be connected to the Optus network to get the updates. My area has frequent dropouts for about 5 minutes each. Some services or service features may not work. They've had multiple batches that they stuffed up. Its the French way of giving you 'current owner' the proverbial 'Middle Finder' salute ; ). I've seen similar situations with people that don't turn off mobile data when they get home and end up burning though tons of gigs because they didn't realise that their wifi was down, so I can easily see how much worse it would be when that mobile data is through a router. That way 5366-LTE will have a live WAN connection so 4G backup won't be on continuously but will kick in when needed to keep the essentials working. Interestingly Sagemcom don't even list this model on their AU, UK or US. Consumer Electronics . Totally legal within this country and will never be changed for the future. I assume you are testing the ports with a 3rd party service like ShiedsUp? item 5 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router . Remove that cable and power cycle the modem and see what happens. The good news is that performance on the FAST 5364 is good. It wasn't until a few days ago now, and roughly 10 to. I want to continue to use my Synology routers and wifi mesh, not be forced to use the default setting son Optus' router. I know telstra give the 4G backup one to any customer now. Not sure how to address that. Sure Signal Serial Number: 42160555779. The internet speed is really good and the router at least looks nice. Can anyone recommend one? As @wsks wrote, the modem doesn't support non Optus sim card.Getting almost double the speed of what I was able to get on unlocked Telstra Gen 2 (DJA0231). Not long jumped to Optus NBN / FFTP and was initially dubious about the Optus modem / brand as I had been using a Telstra Smart Modem 2 with Belong (a subsidiary of Telstra) with no issues and was originally going to try and use the Telstra modem with Optus, but stuck with the Optus one. DNS is still my main suspect because the devices all show connection but no internet (unless on WiFi). That way, the WAN 2 port will only become active if WAN 1 (NBN) goes down. I have one on order and was confused at first when only the sim arrived. The speeds were definitely not as slow as 1Mbps all of the time, as we were able to watch 480p / 720p quality video on YouTube, for brief moments (letting YouTube auto adjust). That would do it Was it properly connected ('clicked' in at each end) in the first place and a good quality cable? and configure the device. Every time the NBN failed was after a lightning storm. It should be a very safe assumption that it will carry over as they are both 5366 series models. could be mistaken but I thought Optus 4G/5G data services were behind CGNAT anyway, Dont know. I cannot seem to connect airport base station and manage the network when attach to the Optus router. You will see SAGEMCOM F@ST 5366 login page. Or it could be just luck. Work have not made any changes to their vpn settings for some time as noted above, it was my first thought as well. USB ports. Optus Sagemcom F@st 5366 TN NBN Modem Router. Speed Test: 9.65 downloading. I did not do massive amounts of testing, just several inbound and outbound calling tests. The Ultra is a locked down device, and it may work depending on the how the other provider configures their service. I'll keep the case open & keeping pushing for a resolution. But the connection was spotty and tended to cut out. As an aside. If that doesn't work then the firmware is most likely in the middle of a staggered roll-out. There are definitely restrictions, but I can't remember what they are. That makes 8 cases just with my company that we know of. Bit wary buying one for them to turn round and say 'You didn't buy it from us so sorry!'. Optus Sagemcom 5366 LTE and Airport base stations. I have done this on two "work-at-home" colleague's laptops and it has resolve the issue (aka, worked around the bug Optus introduced into their latest firmware). It would be ONE in a million. But you shall still receive their Bill, regardless ; ). The 4G backup was always restricted specific plans. Optus (fibre to node) has 4 LAN ports. 4G works perfectly for days when out of service. Ahh, the good old two broken modems are better than One theory. Can't be done. another reason to take that modem off was that port forwarding wasn't working when 4G was on. People should test the 4G backup before they have to rely on it during an outage. At least it is easy to set up- you can just plug it in and turn it on. I mean the time it takes to kick in after my wired service has an outage. any update? If that doesn't work then the firmware is most likely in the middle of a staggered roll-out (they update about 20,000 units per day during that phase), so it might be days or weeks before a user initiated forced update will work. So what plan are you actually on, and which Optus modem do you have? Tested my laptop via telstra hotspot on my ph got in straight away. Free shipping for many products! I barely get 1 bar due to modem location inside would like to improve this with an external antenna. What's people's experience with using their own routers for home wifi? Copyright 2020 Instructions-Manual.com All Rights Reserved. Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. Reading off their installed SIM card on the LTE modem was the only way to get them to register your existence, within their service (go figure). Pretty happy with the performance (110/24 on HFC) so far, but it is early days on the NBN connection. Can I put a VPN on sagecom f@st 5260, and how to do it? 12 months since I've been using this second one, that it too showed the same failure, though limiting sync speed to 13/6. Apologies, should have described it better. Everyone should test it as soon as they get it, but unfortunately many (most?) I don't have a lot of networking skills so from what i read the best way is for me to what Pikey18 suggested. Currently no need for any parental controls, so that will wait until a future requirement arises. Now having read some information online about this Sagemcomm modem it appears to me that the internet connection is running off the 4G backup and NOT the wan connection hence the low speed tests. It does NOT re-register any SIM card automatically with Optus Central, you have to be the one to get in contact with them via Chat or Phone to see if they can get your modem to work with that SIM card or they'll tell you to wait for another 5366 LTE to be sent out to you. Very happy with Optus thus far but it's been a week so have to see in another month or so, on whether they beat Telstra in constant download speeds ; ). The Optus Ultra WiFi modem (a.k.a. Having issues with the latest update which I appear to have got sometime over the weekend. Have anyone seen this option on 5366TN LTE?Any ideas if we can get the unlock code? Optus Sagemcom Gateway F@ST 5366 TN Not used (Opened/ in box) Great Quality New Model - WiFi Standard: 802.11b/g/n 802.11ac 4x4 MIMO - USB Ports: 1 - Phone Ports: 2 x FXS - Frequency bands: Dual band 2.4Ghz & 5Ghz - Dimensions: 200 x 120 x 120 mm - Lan Speed: 10/100/1000Mbps - Weight: 600 g - LAN ports: 4 Including: Power Cable WAN LAN DSL Find From then on, the communication systems business was known as Sagem Communication, while the mobile phone businesses became Sagem Wireless. . Compared to DJA0230/1 are cat4 and cat 6 respectively and easily available for sub $30 on gumtree and ebay. I have been waiting 3 days for their case Manager .All in all there service isappalling. Optus are now sending me a new 5366 to install/test. As I understand, voice back up works with Telstra. Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. Any chance you can try other network sim? Exactly, you pay for a service that your whole family approves of. I guess that idea is down the drain, unless there is a way to unlock it. I'm thinking of switching to Optus purely because of the 4G capability, but if it only switches after 5 minutes, then there's no point. Old Software: SG4Y1L002039 GUI Version: 4.103.1New Software: SG4Y1L003031 GUI Version: 4.124.2. The documentation they provide doesn't mention it at all. This is the biggest lemon since the AU Falcon. Internet at 12/1 was available immediately via 4G. Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router $30.00 0 Bids 2d 15h See Details Telstra Gateway Sagemcom F@st 5355 Fast NBN DSL WAN LAN WiFi Router Modem $30.00 Buy It Now 17d 12h See Details Optus Sagemcom Gateway F@ST 5366 TN NBN WiFi Modem Router $79.00 Buy It Now 27d 3h See Details That version has been out for at least a couple of months. That's solid evidence of a firmware problem. Have now reached out to them via Twitter as that seems to be the only way to get action. Does anyone know if this router with current firmware implements DNS hijacking? Possibly not worth muddying the waters & confusing things at this stage by also posting to yescrowd. Wireless SIM backup does not work. One connection goes to the Asus, the other to the old Optus router. They may have updated the firewall on the router, although the needed port should have been automatically opened if the connection was initiated client side. Search for your device here. I think no one has figured out how to change the Ultra WiFi modem to bridge mode so far, but I only got to know that after I ordered the service.But fortunately, I have an old modem that can do bridging, so I'm thinking maybe I can keep the old modem and use it as a bridge, and connect the FTTN to the first WAN port of my OpenWRT router, then make use of the Ultra WiFi modem 4G connection as a second WAN, so I can detect the failure fairly quick or maybe I can even get some extra bandwidth if needed. They've acknowledged the problem sooner then I would have expected. Hi, Sorry if this has been asked! Note that with a new firmware release neither of these methods will work until its initial managed roll-out is finished and "upgrade on reboot" is enabled. Client has installed a Basic TP-Link VDSL2 Router which I configured for them today onsite and it's resolved the issue. FOR SALE! 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