Would I qualify for DAS with heart failure? Disability Access Service (DAS) is a wonderful attempt by Disney to help disabled people. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. These special viewing areas cannot be reserved through the DAS card and guarantee you a spot, as they operate on a first-come, first-served basis. Diapers have to be an option for anyone with urinary conditions. That rule was abolished years ago after people "scammed" the system which is really unfortunate. My concern is that if we can't get a card, it's not even worth it to go to Disney World, because my sister won't be able to do much. How to get the DAS Disney World. You can register and find more info here. Happy to share the secrets and guides to help make your next trip magical. You can return to Soarin to use that DAS any time until closing. This is perfect example of entitlement. So, at 2 p.m., you could make another Genie+ selection, despite not going on the 7 p.m. ride yet. My son also has ADHD. I'm located in Australia. Disney World, We will be travelling in august this year, both myself and my husband have mobility issues and my two children are autistic. If you are traveling with a larger party, then you could get DAS for both and split the party so that everyone is covered. Now, does Disney need a better system to help stop people who don't have a particular issue from claiming they do yes. We are due to arrive for vacation on Wednesday 31st August. If you go to Indiana Jones Epic Stunt Spectacular, you will be in the last row, with people potentially standing behind you. We highly encourage you to take advantage of the early registration when its available this fall, as it will make your first day in the parks much less stressful. What if Im afraid that DisneyWorld's DAS card will not accommodate my needs? You are then issued a return time at an attraction you are looking to ride, which is based on the current wait time. I am 30. Anyone in the party can make the selections for everyone, but the guest with DAS must be present when the return time is redeemed. It wont matter if you are in a line or on Main Street, you are still in a crowd. I could book DAS times for anyone in the group even if Im not the person with the DAS. As I cannot find a way to do it from the UK. You guys have, hands down, the best crowd calendar!" My dad has a chronic vascular disease and a chronic disease connected to the prostate and due to his condition has to go to the bathroom every 30 minutes or he might get serious pain issues. For Walt Disney World dining, please book your reservation online. Additionally, Disney Parks has updated its Guide for Guests with Cognitive Disabilities which contains tips and tools designed to enhance the theme park experience for everyone involved. All rights reserved. This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. Once registered, DAS is good for up to 60 days. The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. Does anybody have any experience with the DAS and medical conditions that require getting out of line and aren't autism or other cognitive-behavioral conditions? In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. We are traveling in from the West Coast and have a group of 10. We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. This program replaced the old Guest Assistance Card program a few years back, as unfortunately, many people were starting to take advantage of this program and removed the benefits it offered to those who truly needed it. Once approved, the cast member will book two Advance Selections for each day of your visit. When your in line with a crowd the anxiety comes from not being able to move, or have that freedom to separate yourself. I dont want to have to give anyone my medical file just to qualify. Help much appreciated. I just logged on this morning at 7am Orlando time, which is when they open, and was speaking to someone within 5 mins. You need to explain why you can't wait in line. Living With the Land and Its a Small World each have a boat you can go on with a wheelchair. And a new feature includes being able to receive DAS return times through the My Disney Experience app! We cant do unless we know ahead of time before booking. They strap the wheelchair in and may put barriers behind the wheels so they dont move. Frontier Land @ MK, or the old Starbucks @ Epcot. Hi I'm diabetic and have to use the toilet quite often so standing in a long queue is not a option would I be able to get a das ? When chosen, they reflect the current standby wait. In other words, eligibility is determined by a Guests why and not their what. Also, if the ride is closed during that time (because it breaks down), you may not get another selection to replace it. The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. My husband is blind. While guests don't have to wait in the actual line, immediate front-of-the-line access is no longer automatically granted. Head under the railroad tracks, then veer to the left. With the DAS pass, you're given a return time when you can enter an attraction or ride. If you purchase Genie+, you can make Genie+ selections along with your DAS return times. Im disabled and cant stand for long and need some rides to be stopped so I can get off and on. Here is the registration link for the DAS at Disney World. We are so glad the service is now integrated into the app so all of the planning is in one place! Until you have walked a mile in their shoes, you have no idea what it's like. Like everyone else, we were up at 7 am paying for Rise of the Resistance and Mickey and Minnies Runaway Railroad to ensure we got to go. If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. Thanks in advance! I was asked to choose 2 rides as an advanced DAS planning option. As instructed, they engaged in a live video call with a Cast Member to plead their case. Disney will eventually figure it out. Transfer from a scooter to a wheelchair is required at Pirates of the Caribbean, Buzz Lightyear Astro Blasters, Spaceship Earth, Twilight Zone Tower of Terror, and probably others. Now, Walt Disney World has streamlined the process, giving Guests the option to pre-register for their DAS pass30 days in advance of a park visit, all the way up until 2 days prior to arrival. The cast member will ask how many guests are in the party; this number can be adjusted as necessary at Guest Relations. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service), or register at Guest Services once you've arrived at the parks. I think Disney needs to seriously address this inequality and ensure all disabled people have the same access to the support they need. Create an account to follow your favorite communities and start taking part in conversations. Put the key in a safe place! Disneyland Disability Access Service (DAS), Disneyland's disability pass, works to meet guests' needs on an individual basis. Follow this link to sign up for DAS Advance. Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. These improvements make it easier to get return times right from your phone, and reduce walking back and forth. You can still sign up for DAS in person at the parks! We went to disney in 2018 and my then 3 year old suffered really bad with heat stroke and went to the emergency room and was on antibiotics last time we came to orlando. The DAS is not a "front of the line" pass, but rather a tool to provide the maximum amount of flexibility to guests with disabilities. All of these options utilize the Lightning Lane entrances. Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. A new feature allows registered DAS guests and their party members to make return time selections right in the My Disney Experience app. I got pretty good driving the scooter. If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance. So frustrating.. Yes! While you won't need to present any medical documents or doctor's notes, you will need to be able to explain his needs and how he can benefit from DAS. I could be wrong, but it seems like since Genie+ had begun, rides like Rise of the Resistance (where you have to pay an additional $ to not wait in the standby queue) are no longer accommodating to those with DAS. Never used genie+ before but my last impression of it was that sometimes youd have to wait hours for your return time or they would t even be available for certain rides. My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. If you have any concerns at all, tell a cast member and they will find a way to work with you! Scroll down to "Ready to Chat with a Cast Member?" They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. Using the My Disney Experience app to make selections allows for less walking to attractions or Guest Relations to get return times. I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. She lives and works in Orlando so visits frequently. Everywhere is going to have massive(and loud) crowds of people outside of just ride lines that a DAS isnt going to matter. DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. Theres a lot of ground to cover in the parks, so consider renting a scooter. Otherwise you need to request this in person at the Park. Undercover Tourist is the leading supplier of online discount tickets to Orlando, Florida-area attractions, including Walt Disney World Resort, Universal Orlando Resort, SeaWorld Orlando, LEGOLAND Florida Resort and more. If you want two selections for each day, the entire length of your trip must be within 30 days. UPDATE: I spoke to someone else this time and was able to get the DAS pass. Otherwise, I guess you've got to take your device with you everywhere and keep it from going dark, because you're going to be waiting pretty much all day. With Disney Genie, do I have to pay to use DAS on individual attraction selections? All rights reserved. My 11 year old son has CP and although we have been to Disney before he was a lot smaller and a stroller was sufficient. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. Thank you. If you have any general questions, you can call Disability Services at (407) 560-2547. Rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo. We would love to be able to book 2 rides each day in advance. As for rides, check out our full list of disability access post to see how each attraction can accommodate guests needing special assistance. I've heard that it's super hard because the chat lines are swamped. Do I have to get a DAS pass for my son every time we go to Disneyland? And like the other poster said if you don't get one at one park try again. But several times were told by the cast member that RC had to go first. Thats how we rode Toy Story three times in a row. They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). Youll find info on how to register for the DAS pass Disney World at the bottom. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. The Disney Vacation Club is a great way to stay at Walt Disney World and is an excellent way for families to stay at a great price with many perks. In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. Comment your thoughts below. Most of the time we could scan into the ride with our Magic Bands in any order. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. ago These are two major updates to the program that we believe will make touring the parks much more enjoyable for anyone who has used it in the past and still found themselves crossing back and forth to visit attractions on either side of the park. Compare predicted crowd levels by day up to 1 year in advance! While DAS return times require you to wait the full standby time, Genie+ selections can be made for the next available time window and can be used right away. Diapers are not an option for her. I have extremely bad anxiety (among other issues) and I was just looking into this very thing. at Guest Services on my first day. We've already researched the details most important to families. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. Allow about 10 to 15 minutes to complete the process. Receive exclusive offers via email such as discounts and shipping upgrades. You can also purchase individual Lightning Lanes and select an arrival window. Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. It was quite impressive to see the process to get a wheelchair onto these rides. If you get denied, try calling again. Universal elements and all related indicia TM & 2023 Universal Studios. Guest Relations cast members are well versed and will walk you through the DAS process. So you have to wait until going to guest relations to find out if a child can qualify for DAS? UmmmmI'm not sure I understand your post or the tone that's attached. Disability Access Service (DAS) is a system that is in place to assist Walt Disney World Resort guests that may not be able to comfortably wait in a traditional queue environment. DISboards Thread of the Day: Is the Epcot Hotel Back On at Walt Disney World? Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. They sound very similar. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. Similar to our Disney World DAS guide, we have one for Disneyland DAS. And if so how do you go about it? Do you think we will be able to call on arrival to register for DAS? In England I have an access card. All accounts I heard was that it took 5 minutes. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive to see what options are available for you. All of these things involve the freedom to move around. Then eventually when I see lines down go back in and make my purchase. Have you used a DAS at Disney World? 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