But if the item is not as the seller described it, then your return would be processed. Avoid listing high priced items as Mercari customer service is hard to reach and sometimes buyers dont have the best reputation. Use different devices for different versions. Offer free shipping (while increasing the price to compensate) where it makes sense. We are going to address all these questions. You can sell pretty much anything on Mercari. I use another app that it's OPTIONAL to leave a rating and I think more companies should be like that. This cookie is set by doubleclick.net. This cookie is used to enable payment on the website without storing any patment information on a server. No, you need to have an account to view the listings. It looks unethical, but we might need stealthy accounts to run a business. Looked up the Mercari email and yes, the name and address of the person is her but not only does she not have a Mercari account, she's never heard of the app! You can appeal to Mercari to find out the exact cause. THIS APP IS A SCAM!!!! Then, download the app on your phone. The use of financial checks dates back to the 11th century, when a merchant in the city of Basra (present-day Iraq) sent written instructions to his bank, ordering the institution to make a . 2023 Trustpilot, Inc. All rights reserved. Mercari does NOT care about sellers only buyers. Unprofessional get rid of the sellers who are incompetent. When the seller finally responded to me regarding the cancellation she said the item was damaged which leads me to believe she never had possession of the item in the first place. This app may share these data types with third parties. The cookie is used for security purposes. The cookie is used to store the user consent for the cookies in the category "Performance". Labels can be purchased for USPS, UPS & Fedex. Very classy people . Hi!If a buyer makes an offer on an item, does that offer have to be resolved prior to someone else purchase if the item or can they purchase the item before you get a response to your offer! And should be able to change their rating to lower or higher. Dont overlook common items like toys, even if they are not super popular anymore. 1. Mercari labels include a set charge for all 50 states and up to $200 in shipping protection. I believe you use "Buy Now" if you plan to pay with a credit or debit card. There is grey text next to a blue and white box that says Contact us. Click the link to be redirected to the Help Center contact page. Mercari is a selling app much like ebay or Poshmark. Its super easy! Purchased the gift from a third seller, responded, but never shipped, canceled. Still, Id rather buy items with free shipping than ones without. But also think about how much youre paying to ship, especially when you know that item may not weigh up to that. Sellers can offer better prices (in most cases) if they buy labels from Pirate Ship. From cheap to chic in vintage Tokyo: essential second-hand clothing shops from across the capital, Shop for the latest cameras as well as bargain and second-hand equipment at these well-stocked photography stores, Love a good shopping spree? If you cant find a page that relates to your situation, try another list of broad topics from the previous page. Mercari is your marketplace. The difference between listing time with Mercari is that it has less options for shipping and less boxes to fill out. They were in like-new condition, $7, and free shipping. Account suspension is primarily due to other factors on Mercari, which we will discuss in detail. When you make an offer, can the seller see your full name and address? Are you trying to find out why you always spend so much on unnecessary items? We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews. This is an essential cookie for the website live chat box to function properly. Once the buyer has received your item and evaluated you, you must also submit an evaluation of the buyer in return. I will never use Mercari again. Even as a seller, I have shopped on Mercari, so I know what its like to be a buyer. You will get a low ball $5 offer for a MJ rookie card. Once the buyer receives the item and verifies that it matches the description, Mercari will release payment to you. Related Post: How to Create a Listing on Mercari. Can you, Read More 20 Tips For Buying Designer Clothes on ThredupContinue. List and authenticate luxury items from anywhere, on any device. Make an Account You need to make an account first before listing an item for sale on Mercari. Verification can help ensure real people write reviews about real companies. On top of the Mercari automatically gave the seller 5 stars on my behalf. Why doesn't UPS - a famous delivery service - supply a photo of the place a package is delivered you know.. like Amazon does - (which is bound to take over all shipping at this rate). Of course, you cant possibly know every brand. They are much more strict about people . Purchased the gift from a fourth seller, no response, canceled. This cookie is set by the Post Affiliate Pro.This cookie is used to store the visitor ID which helps in tracking the affiliate. This cookie is set by Google and is used to distinguish users. To purchase an item on Mercari, you can browse the available listings and select the item you want. Search for products by typing in the specific category or brand you're looking for. If you, Read More The Easy Ebay Photo Setup Guide You Need To ReadContinue, This post may contain some affiliate links for your convenience. Companies can ask for reviews via automatic invitations. Buyers can send offers or haggle prices on Mercari What this means is that you can offer a lower price for a listing you are interested in. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/bc\/Contact-Mercari-Step-1-Version-2.jpg\/v4-460px-Contact-Mercari-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/b\/bc\/Contact-Mercari-Step-1-Version-2.jpg\/aid11336415-v4-728px-Contact-Mercari-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"