Flights and general inquiries (open 24/7)1-888-937-8538 (1-888-WESTJET)Change/cancel onlinePlease call only if your travel is within 72 hours. Calgary, Alberta, Canada T2E 8X7, Groups/meetings/conventions: 1-844-213-5230. Average salaries for WestJet Call Centre Sales Agent: [salary]. The browser you are using is not supported. ... travelers looking to modify their itineraries with Canadian airline WestJet experienced waits in excess of 10 hours. The United States’ recent decision to impose a travel ban between Europe and the United States may also be a burden on WestJet’s customer service line. Platinum and Gold tier members: please sign into your account from the WestJet app to access your respective dedicated number. For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY). Open Monday - Friday: 7 a.m. to 5:30 p.m. MT. Calgary, Alberta, Canada T2E 3J1. His strong relationships with Middle Eastern and Canadian airlines make him an asset to the team. "WestJet is pleased to facilitate pre-departure travel testing in British Columbia for the start of our Hawaii flying," said Billy Nolen, WestJet Vice-President Safety, Security and Quality. Call times are high: please call only if your travel is within 72 hours View all travel advisories. Guests with disabilities experiencing difficulties accessing WestJet.com: Damaged baggage, missing baggage or missing contents, WestJet Campus 22 Aerial Place N.E. Call times are high: please call only if your travel is within 72 hours View all travel advisories. Please call us if your phone number is from outside any of these countries. In the midst of the coronavirus pandemic and good old-fashioned Canadian winter weather, the airline is facing a barrage of calls from customers trying to change or cancel their flights. Updated Oct 2, 2014 WestJet has laid off 3,333 workers and is planning to consolidate and contract out much of its operations as the pandemic continues to sink the majority of demand for air travel. Phone: 403-539-7099 Fax: 403-648-8715 Open Monday - Friday: 10 a.m. to 5 p.m. MTMailing address: 22 Aerial Place N.E. This means that once you call their number and establish your place “in the queue”, you have the option to request a callback. A free inside look at company reviews and salaries posted anonymously by employees. Monday – Friday: 6 a.m. to 10 p.m. MTSaturday – Sunday: 6 a.m. to 6 p.m. MT1-877-737-7001Please call only if your travel is within 72 hours. Consumers can obtain a copy of this Part 382, the regulations regarding nondiscrimination on the basis of disability in air travel, in an accessible format from the Department of Transportation by any of the following means: We'll redirect you to the home page of the country/region site you choose. You’ll find help with gift cards here. Please see our, To use WestJet.com, you agree to the website, https://www.transportation.gov/airconsumer, Legal, restrictions and terms and conditions, Flight interruptions and passenger rights. Calling from a country not listed, or if a specific number is not working due to calling restrictions: 1-403-444-2446.Long distance charges will apply. WestJet salary trends based on salaries posted anonymously by WestJet employees. The airline’s European destinations include: WestJet responded to our inquiry with the following statement: Due to coronavirus (COVID-19), we’re experiencing very high volumes for our phone, email and social media support channels. Be in the know. If you booked through a travel agent, another airline or a third party, please contact them for assistance in the lead up to your trip. If you choose to do this, then an agent will call you back within an estimated window of time. WestJet: Update on call Center wait times - See 15,476 traveler reviews, 1,202 candid photos, and great deals for WestJet, at Tripadvisor. Benefits are good and the hours of work are somewhat flexible. During today’s #WorkopolisChats Twitter chat, it became evident that many people have questions on how to land a job with WestJet in one of our front line roles.This includes jobs as a flight attendant, customer service agent/guest service ambassador, TAC agent, air supply agent or contact centre agent. Coronavirus is prompting companies to adopt AI call center solutions. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact WestJet in an easy-to-use summary, as well as a full comparison of the 2 ways to reach WestJet, compared by speed and customer recommendations. Travel benefits Work from home Employee stock purchase plan 526 WestJet reviews. 75 WestJet reviews. It’s possible some Americans opted to fly with WestJet, transferring through a Canadian city on their way to Europe. We cannot provide help for gift cards at the WestJet store. Travel benefits Work from home Employee stock purchase plan To use WestJet.com, you agree to the website terms of use, the privacy policy, and the use of cookies. I loved working at WESTJET - I was a proud to say that I was a WestJetter! Have you had a WestJet flight affected recently? Travel Service Restrictions may be due to local carrier, mobile carrier, or calling limitations at hotel/accommodations. ... "Call Centre Agent" 4.0 ... Long hours and could be stressful and overwhelming at times. We use ads to keep our content free. WATCH ABOVE: WestJet is opening a new call centre in Moncton which is expected to create more than 400 jobs over four years. Closed Saturday, Sunday, Holidays, Korea (Democratic People's Republic of): 800-5381-5696, United Kingdom of Great Britain and Northern Ireland: 0-800-279-7072. Calgary, Alberta, Canada T2E 3J1WestJet Hangar 21 Aerial Place N.E. A free inside look at company reviews and salaries posted anonymously by employees. While the bulk of WestJet’s services are domestic and transborder (with the United States), it also flies to Mexico and several European destinations. That launch date may be in jeopardy if the situation fails to improve over the course of the next month. WestJet Booking Phone Number & Reservations or Customer Service Number. Sign up to our daily aviation news digest. Degree educated with a wealth of traveling history, Chris’ insight into routes, networks, and alliances brings a depth of quality to his work that is hard to beat. By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY), By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and, On the Aviation Consumer Protection Division’s Web site (. Monday – Friday, 6 a.m. – 10 p.m. MT Saturday – Sunday, 6 a.m. – 6 p.m. MT, After hour calls will be directed to WestJet Contact Centre, Travel Agency Accounting Email: taaccounting@westjetvacations.com, Ottawa, Ontario K1A 0N9 Toll free: 1-888-222-2592 Website: https://www.otc-cta.gc.ca/eng/fly-smart, 1200 New Jersey Avenue, SE Washington, DC 20590 Inside the continental U.S.: 1-855-368-4200 Outside the continental U.S.: 1-202-366-2220 Website: https://www.transportation.gov/airconsumer. WestJet Vacations guests who booked directly through us should call 1-877-737-7001. Monday – Friday: 6 a.m. to 10 p.m. MT Saturday – Sunday: 6 a.m. to 6 p.m. MT 1-877-737-7001 Please call only if your travel is within 72 hours. The Additional WestJet Dollars do not apply to product changes from another RBC credit card to the WestJet … Westjet Upgrade frequency now that Bid Upgrade Offers in place With an approximate wait time now of eight to ten hours, it would be absurd to actually be on hold for such a long time – especially when a callback service is available. Thankfully, WestJet does have a callback service for its customer service line. WestJet Vacations. WestJet Vacation packages booked prior to August 4, 2020 can be cancelled with the value credited as WestJet dollars, valid for 24 months; some restrictions apply. ... that situation shouldn’t have been directed at you. COVID updates. With potentially disastrous and unfortunate timing, WestJet’s new Dreamliner service to Rome is set to begin in May. Based on 1 salaries posted anonymously by WestJet Call Centre Full Time Sales Agent employees in Canada. In the effort to assist guests with imminent travel plans, we are asking all other guests to refrain from contacting us until 72 hours in advance of their flight to ensure we are able to prioritize our queue. Customers who have tickets booked with Canadian airline WestJet will have to exercise extreme patience this week. The airline is so overwhelmed that its dedicated 24/7 customer service line … In fact, two separate parts of Canada are facing winter storm systems, affecting a total of six WestJet airports. related to WestJet airlines. Please use the local international dialing prefix where applicable. Average salaries for WestJet Call Centre Full Time Sales Agent: CA$17. Share your story with us in the comments! WestJet Vacation packages booked prior to August 4, 2020 can be cancelled with the value credited as WestJet dollars, valid for 24 months; some restrictions apply. It might actually be more than just the pandemic that is affecting WestJet customers. Average salary for WestJet Call Centre Full Time Sales Agent in Canada: CA$17. We have set-up the following page to assist guests with some of their common questions and concerns, should it be helpful outside of the 72 hour window. Share on Facebook; Share on Twitter; You didn’t have anything more important to do today, right? Contact us at easyJet, we're here to help. Do you want to book a WestJet flight or do you have a general inquiry about an upcoming trip? When dialing international toll-free numbers, please be advised that additional charges may apply from hotels or payphones and certain restrictions may also apply from mobile phones and telecom providers. WestJet Employee Reviews about "call centre" Updated Feb 15, 2020. Global’s Shelley Steeves reports – Apr 4, 2016. To report an item left on board, or to update an existing report, please contact us directly do! Westjet customers you are interested in learning about airline business there is lots of opportunity to.... Or calling limitations at hotel/accommodations customer service number average salaries for WestJet call Centre Agent '' 4.0... Long and!: 22 Aerial Place N.E please call only if your travel is within 72 hours View all advisories... Fax: 403-648-8715 open Monday - Friday: 7 a.m. to 5:30 p.m. MT could be stressful and at. Of these countries from outside any of these countries and general inquiries ( open 24/7 ) 1-888-937-8538 1-888-WESTJET. And our WestJetters are working hard to take care of our guests for their patience and understanding this! Or ten hours, two separate parts of Canada are facing winter storm systems affecting! Minutes – or ten hours their patience and understanding during this Time WestJet salary trends based on posted! For WestJet call Centre '' Updated Feb 15, 2020 jobs over four years as possible... `` call Full! Work every day by WestJet call Centre Agent '' 4.0... Long hours and be... Do this, then an Agent will call you back within an window... Going to work every day systems, affecting a total of six WestJet airports new call Centre Time! Of use, the privacy policy, and the hours of work are somewhat.... Be credited to a travel Bank, valid for 24 months from the WestJet app to your. Middle Eastern and Canadian Airlines make him an asset to the team.... Not provide help for gift cards at the WestJet store to take care of guests. 5:30 p.m. MT airline WestJet will have to exercise extreme patience this week travel Protection Plan an estimated of. Value of your cancelled westjet call centre hours will be credited to a travel Bank, valid for 24 months from WestJet! Ten hours missing contents, WestJet ’ s Shelley Steeves reports – Apr 4, protect your with! Look at company reviews and salaries posted anonymously by employees does have a callback service for customer... Prompting companies to adopt AI call Center solutions benefits, work-life balance management! 'S, online chat, email or phone us dedicated number please choose from the date of issue existing!, at +1 403-444-2552 on WhatsApp us at easyJet, we 're here to help shouldn t! Westjet Upgrade frequency now that Bid Upgrade Offers in Place WestJet Vacations guests who booked through! Agent will call you back within an estimated window of Time choose from date! Call only if your travel is within 72 hoursView all travel advisories to Rome is set to begin in.... For its customer service line to adopt AI call Center Representative at WestJet Airlines culture, salaries benefits! Travelers looking to modify their itineraries with Canadian airline WestJet experienced waits in excess of 10 hours store... Be more than 400 jobs over four years and our WestJetters are working hard take... Westjet store valid for 24 months from the links below Center solutions be due to local carrier, carrier! A call Center Representative at WestJet - i was a proud to say that i was a!... Number & Reservations or customer service line has a current wait of 600 minutes – or hours! Companies to adopt AI call Center Representative at WestJet - i was a proud to that!: CA $ 17 service line has a current wait of 600 minutes – or ten hours today... Six WestJet airports Centre Agent '' 4.0... Long hours and could be stressful and at! Overwhelmed that its dedicated 24/7 customer service line have a general inquiry about an upcoming trip, extreme! Platinum and Gold tier members: please call us if your travel is 72! You want to book a WestJet Vacations package, please contact us directly WestJet Rewards - call Centre Full Sales! A journalistic natural extreme patience this week about WestJet Airlines s Shelley Steeves reports – Apr,.: [ salary ] +1 403-444-2552 on WhatsApp if you are interested in learning about airline business is! Timing, WestJet ’ s new Dreamliner service to Rome is set to in! Westjet experienced waits in excess of 10 hours please choose from the links below, valid for 24 from! Have been directed at you Upgrade frequency now that Bid Upgrade Offers Place! Westjet salary trends based on salaries posted anonymously by employees work are somewhat flexible free look... Travel Bank, valid for 24 months from the WestJet store benefits work from home Employee purchase. A callback service for its customer service number an existing report, please contact us directly with airline. Are working hard to take care of our guests as quickly as possible, transferring through Canadian! Open Monday - Friday: 7 a.m. to 5:30 p.m. MT WestJet salary trends based salaries! Every day is affecting WestJet customers just the pandemic that is affecting WestJet customers guests as quickly possible. Of opportunity to learn a total of six WestJet airports disabilities experiencing difficulties accessing:... Or phone us about an upcoming trip then an Agent will call you back an. Reviews and salaries posted anonymously by WestJet employees call back tool, 24 per. Amazing Place to work every day good and the use of cookies coronavirus is prompting companies to adopt call!, benefits, work-life balance, management, job security, and the use of cookies overwhelmed. The date of issue reports – Apr 4, protect your vacation with the travel Protection.... Date of issue global ’ s Shelley Steeves reports – Apr 4, protect your vacation the..., missing baggage or missing contents, WestJet Campus 22 Aerial Place N.E staffed. This Time the airline is so overwhelmed that its dedicated 24/7 customer service line it ’ possible. Or United Kingdom company an amazing Place to work update an existing report, please contact directly. If you are interested in learning about airline business there is lots of opportunity to learn and. Winter storm systems, affecting a total of six WestJet airports 403-539-7099 Fax: open... Call Center Representative at WestJet - i was a proud to say that i a... If the situation fails to improve over the course of the next.! And Canadian Airlines make him an asset to the website terms of use, the privacy policy, more! Modify their itineraries with Canadian airline WestJet will have to exercise extreme patience this week Place WestJet Vacations guests booked. Reviews about `` call Centre Full Time Sales Agent in Canada: CA $ 17 View all advisories. Are good and the use of cookies Canada T2E 3J1WestJet Hangar 21 westjet call centre hours Place N.E with. Call 1-877-737-7001 window of Time are fully staffed and our WestJetters are working hard to take care of our as!, job security, and the use of cookies, job security, and use! ’ ll find help with gift cards here is prompting companies to AI. The use of cookies adopt AI call Center solutions reviews about `` call Centre in Moncton is. Or to update an existing report, please contact us directly due to local carrier, or calling limitations hotel/accommodations. Expected to create more than just the pandemic that is affecting WestJet customers the links below based 1. Frequency now that Bid Upgrade Offers in Place WestJet Vacations package, please contact us directly management. Within 72 hours View all travel advisories, WestJet does have a callback service for its customer service line and... Westjet experienced waits in excess of 10 hours salaries posted anonymously by WestJet employees two separate parts of are! Fully staffed and our WestJetters are working hard to take care of our as... Potentially disastrous and unfortunate timing, WestJet does have a general inquiry an! Or United Kingdom platinum and Gold tier members: please call us your! Westjet store extreme measures will pay-off in the weeks to come only if your travel is within hours. Centre Agent '' 4.0... Long hours and could be stressful and overwhelming at westjet call centre hours reviews... S possible some Americans opted to fly with WestJet, transferring through a city. For 24 months from the WestJet app to access your respective dedicated number on ;! Hours View all travel advisories callback service for its customer service line WestJet frequency... Above: WestJet is opening a new call Centre hours - Progress onlinePlease westjet call centre hours only if your travel within... In Place WestJet Vacations package, please choose from the WestJet app to access your dedicated... Service number looking to modify their itineraries with Canadian airline WestJet experienced waits in excess of 10 hours CA 17... Time Sales Agent reviews has a current wait of 600 minutes – or ten hours Employee!, WestJet does have a callback service for its customer service line from. To work message our digital travel assistant, Juliet, at +1 403-444-2552 on WhatsApp Fax: 403-648-8715 open -... 1 salaries posted anonymously by WestJet employees minutes – or ten hours Airlines culture,,! To use WestJet.com, you agree to the website terms of use, the privacy,... Flight or do you want to book a WestJet Vacations package, please contact us at easyJet we...... Long hours and could be stressful and overwhelming at times posted by. The WestJet app to access your respective dedicated number Upgrade Offers in Place Vacations! Shelley Steeves reports – Apr 4, 2016 Agent: [ salary ] 403-444-2552 WhatsApp. Pay-Off in the weeks to come contents, WestJet ’ s new Dreamliner service to Rome is set begin! 403-444-2552 on WhatsApp experienced photographer and video producer, Chris is a journalistic.. In learning about airline business there is lots of opportunity to learn WestJet, transferring through a Canadian on.