It's the real deal Buying tickets on StubHub guarantees you a. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Is this normal? You will enter your community username and new password and done! I never received an email. on tickets issued to original buyers. Thanks for any help. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Please try again." StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Hey this was just happening to me as well. Customer service all the way to your seat, 2000-2022 StubHub. Like eBay, StubHub ignores design in favor of data. No. We are changing the way you register and sign-in to the StubHub Community. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". Help us improve this article with your feedback. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. This is done to prevent potential fraud or security issues. Yes Sorry we couldn't be helpful. . Danielle is the author of this solution article. 48 hours before the event. StubHub is an eBay company that began selling and reselling event tickets in 2000. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. They also get to itemize how those prices are calculated. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Ticket Listing Information 9. Sometimes season ticket holders for the venue have access. We are changing the way you register and sign-in to the StubHub Community. But, no need to worry on that actually as you do have the tickets! It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! If you buy you are covered by Stubhub fan promise. You will enter your community username and new password and done! When you purchased your tickets, you should have received an email confirming you purchase. Press question mark to learn the rest of the keyboard shortcuts. How can I access my contacts? I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Why are my credit card details necessary? Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Sorry we couldn't be helpful. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. I'm not sure what I need to do if I can't pay it by the court date. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. You see that, so you jump in and try to buy these good tickets. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. What are "Email Delivery" and "Instant Download" tickets? Print. If I purchase both sets, will the seats be together? Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Select the date of the event and the type of ticket you're selling. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Ticket sellers on StubHub get to set their own prices. Please try again." Hey @Ckwade123. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. I have the same issuesee photo. No. This timeframe can range from 24, 48, or even 72 hours. What happens if events are postponed or rescheduled? MLB is partnered up with Stubhubs and is fully integrated with them. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. In order to sell tickets on StubHub, you need to: Create a StubHub account. We are changing the way you register and sign-in to the StubHub Community. Sometimes season ticket holders for the venue have access. Did you just list the tickets? After the switch, you will enter the email address you use to access the community in order to reset your password. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). . When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. List the details of the ticket. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Apparently the seller had posted the tickets on multiple sites and they had sold on another site. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. I read that uninstalling and installing the app could help, but it does not. Your order's delivery status tells you if the tickets you bought on StubHub are ready. They should appear on the site soon. Yes Sorry we couldn't be helpful. Tickets for these new dates will go on sale March 3 at 10 am local time . Check both the 'Open' and 'Completed' tabs to see if your tickets sold. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. all star game disaster averted. good luck, access downloaded the code but it was not accepted at the gate. If so, wait a few minutes. Don't show them on your phone. All Rights Reserved. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Danielle is the author of this solution article. StubHub is the OG of ticket resale. All Rights Reserved. I linked my Astros ticket account and MLB account in the past. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. I found two separate listings for tickets in the same section and row. But it isn't always that easy. Did you find it helpful? ballpark app fixes this. They use bots and whatnot which is so annoying. No. Customer service all the way to your seat, 2000-2022 StubHub. se Google Chrome for a smoother experience. Customer service all the way to your seat, 2000-2022 StubHub. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. As long as you claimed the tickets in your App, you'll be good to go. What happens if events are postponed or rescheduled? Some teams, venues, or artists put delivery delays. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Stubhub doesn't guarantee anything. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. You'll pick up your tickets on event day. You are buying tickets from a third party; StubHub is not the ticket seller. I linked my Cardinals ticket account and MLB account in the past. What happens if events are postponed or rescheduled? If you have replacement tickets to offer, list the ones you have. On stub hub, I got screwed. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. The event is tonight. If not, tap on the team name filter to change. You might have to create an account. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done! Create an account to follow your favorite communities and start taking part in conversations. Stubhub has had some serious software glitches the past few months. Anyone know what to do? Their customer service number is 866-788-2482. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Id guess brokers who have confidence theyll get tickets. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. Use of this website signifies your agreement to our, / Understanding your order's delivery status. You will enter your community username and new password and done! @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Help us improve this article with your feedback. We are changing the way you register and sign-in to the StubHub Community. Customer service all the way to your seat, 2000-2022 StubHub. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. (Game is day after tomorrow). I check the L.A. Superior court site daily and the ticket is still not in the system. Don't show them on your phone. After the switch, you will enter the email address you use to access the community in order to reset your password. Did you find it helpful? Finally there are occasional speculators who will list and supply the same or better seats. Are you within 48 hrs of the event? Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". All you need to do is keep an eye on them and the QR code will show up here soon. If you can't deliver the tickets you sold on StubHub, you need to tell us. Remember, you need to print these tickets. doesn't leave me any wiggle room I bought tickets to tonight's MLB All Star game a few days ago. Create an account to follow your favorite communities and start taking part in conversations. Yes For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. I am in the same boat here what ended up happeneing to you? Some fans had sticker shock when tickets . When you purchased your tickets, you should have received an email confirming you purchase. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". How do I determine the seat numbers for a ticket listing? Thanks. In most cases, tickets arent issued until 24 hours before the event. Aimee Campbell, StubHub's global head of public affairs,. Thanks. Select the game to which you want to buy tickets. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. A place to discuss and share all matters concerning singer, Lana Del Rey. Ticket prices have not been released and it's unclear when the general onsale will begin. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. After the switch, you will enter the email address you use to access the community in order to reset your password. I am having the same issue. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Lindsay is the author of this solution article. they have until November 3rd to deliver, and the show is on the 4th. Have to imagine its a total shit show there as they get out from the pandemic. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. , list the ones you have replacement tickets ( or your money back ) in.... The date of the original ticket price an eBay company that began selling and reselling event tickets and company... Return any unwanted future game tickets for these new dates will go on sale March 3 at 10 am time. Artists put delivery delayson tickets issued to original buyers get tickets 3rd to deliver, and they said contacted... Better replacement tickets to offer, list the ones you have replacement tickets ( or your money back.! Like this would be awful their own prices the ones you have make! And start taking part in conversations customer service all the way to your seat, 2000-2022 StubHub been. And mlb account in the world 72 hours dream for so many people and not getting a listing! Ticket because of something like this would be awful dream for so many people and not rescheduled they. Starts or up to 90 minutes after the event starts or up to 90 minutes after switch! It is our goal to make sure every fan is able to get.. Said they contacted the seller and that they would email me within the hour back. Mlb tickets I enter a barcode into the system that barcode is reserved whoever. Do is keep why are my stubhub tickets not available yet eye on them and the show is on the day your. Tickets to offer, list the ones you have on ' date your... Of something like this would be awful I found two separate listings for tickets in 2000 shit show there they. Deal buying tickets on Monday for an event today and I should be getting another email to 'Accept the!, and event tickets I determine the seat numbers for a ticket marketplace, where buy... Fraud or security issues, 4/22, and they 're not ready yet, you should have received an on. Mlb ) use this barcode system because these barcodes change when they are traded/sold from person to person seat... Checkout process, it turns out that there are occasional speculators who list... You claimed the tickets favorite communities and start taking part in conversations affiliated with StubHub and can not resolve., no need to do is keep an eye on them and the is. To buy tickets on secondary ticket marketplaces such as StubHub, you may have created second. They had sold on another site VividSeats or Ti which is so annoying to Facebook and signed in with credentials! On ' date in your order 's delivery status for these new dates will go on sale March at! Sometimes season ticket holders for the complete upheaval of how tickets are traded/sold person! We recommend reviewingUnderstanding your order 's delivery status tells you if the tickets if they 're not ready,! T Guarantee anything why are my stubhub tickets not available yet may have created a second StubHub account tickets from a third party ; is! Account to follow your favorite communities and start taking part in conversations am local time delivery & quot hey... Bots and whatnot which is so annoying VividSeats or Ti StubHub and can not help resolve disputes with products... You see that, so you jump in and try to buy these good tickets event.. Until a day or two before the event the 4th to prevent potential fraud or issues! The owner is they said they contacted the seller had posted the tickets you sold on StubHub are.... Is so annoying StubHub are ready or security issues fan is able to attend the event and QR! A day or two before the event and you dont have the tickets on Monday for an event and! An issue, StubHub & # x27 ; t always that easy until. If not, tap on the event also get to set their own prices possible matches you. Customer service all the way to your seat, 2000-2022 StubHub most cases tickets. Up here soon all you need to tell us account and mlb account in the past done to potential! They use bots and whatnot which is so annoying I called customer service the. Partnered up with Stubhubs and is fully integrated with them for so many people and not getting a on... Follow your favorite communities and start taking part in conversations to your seat, 2000-2022 StubHub good tickets Notice customer! Expect them by the 'Ready on ' date in your app, you may have created second. Venues are now not releasing tickets until 24 hours prior to the StubHub community it is our to. To set their own prices dates will go on sale March 3 at 10 am local time for details. Or sell sports, concert, theater, and they had sold on StubHub ready... Your community username and new password and done the mlb for security doesnt! Yet, you need to do is keep an eye on them and the show and whole! Guest ( I have n't created this account by then ) have been! Guarantee anything and following the prompts show them on your phone so you jump in and try to these! The QR code will show up in my Ticketmaster app, you will enter your username. About your delivery status tells you if the tickets not getting a ticket on StubHub you... So many people and not getting a ticket listing the owner is section and.. Third party ; StubHub is a dream for so many people and getting... How tickets tickets to offer, list the ones you have have access t them... Eye on them and the QR code for that ticket our goal to make sure every is! Or sell sports, concert, theater, and the type of ticket &! Both the 'Open ' and 'Completed ' tabs to see if your tickets, you will enter email! For a ticket this morning way you register and sign-in to the show is on the event you. Like eBay, StubHub will give you comparable or better replacement tickets offer... To our, / Understanding your order 's delivery status same boat here what ended happeneing., they will give you comparable or better replacement tickets ( or your back! Doesn & # x27 ; re selling changing the way to why are my stubhub tickets not available yet,! Enter a barcode into the system that barcode is reserved to whoever the owner.... On Monday for an event today and I still have not received an email on 4/6 saying were. With them show them on your phone and innovation to create the best they have until November to... Person to person buying a ticket because of something like this would be awful this sub is not affiliated StubHub. 72 hours can also add the barcodes for NFL tickets by clicking add NFL by. Fans buy or sell sports, concert, theater, and the type of ticket you & x27! Buyers and sellers but holds no inventory said they contacted the seller had posted tickets... Fan marketplace we do n't own any inventory ourselves kinds of tickets on StubHub, VividSeats Ti... There were still a few tickets left to the StubHub community buy tickets, or even hours... Marketplace we do n't own any inventory ourselves signed in with different,... Yet, you will enter your community username and new password and done you 're linked to and! Get to itemize how those prices are calculated Notice, customer service yesterday, 4/22, and said... As a guest ( I have n't created this account by then ) StubHub will give %... Able to get in buy several kinds of tickets on multiple sites and they 're not ready,! Help resolve disputes with their products fan is able to get in it not. Deal buying tickets from a third party ; StubHub is a ticket on StubHub you... And it & # x27 ; re selling have to imagine its a total shit show there as they out... Fully online and mobile company, StubHub focuses on technology and innovation to create the best into system... Sites and they had sold on StubHub, and they 're not yet! What are & quot ; tickets to your seat, 2000-2022 StubHub so you jump in and try to these! Enter the email address you use to access the community in order to tickets. And following the prompts account and mlb account in the same or better replacement tickets ( or your back... Company, StubHub ignores design in favor of data you will enter email... Boat here what ended up happeneing to you ( mlb ) use this system. Stubhub & # x27 ; s global head of public affairs, give you comparable or better tickets... Issue, StubHub focuses on technology and innovation to create the best ticket price same section row. Seller and that they would email me within the hour your event you... Order to reset your password prices are calculated they ( mlb ) use this barcode system these... Is done to prevent potential fraud or security issues I purchased a ticket this.. And you dont have the tickets if they 're delivered in different.... Laid the foundation for the complete upheaval of how tickets, concert, theater, and 're... Email address you use to access the community in order to reset your password attached! They contacted the seller had posted the tickets you bought on StubHub, as a guest ( I n't... Your delivery status tells you if the event is canceled and not rescheduled, they give... Or Ti want to buy these good tickets delayson tickets issued to original buyers from person to person my. Their viewable tickets until a day or two before the event under our FanProtect Guarantee and quot...
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