This raises the question, donthey have any customers under 70. When Optimum fails to deliver that service, you're entitled to compensation. 5 days without internet and the issue is still NOT resolved. Learn how the long-coming and inevitable shift to electric impacts you. Let's get started today. Also don't post any of your personal information. ^Whitney (Source). The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. If this does not help, pleasemessage us. You can. Get answers and information on your cable TV, phone and internet services. Invalid password, please complete all fields. I was without internet & phone for 7 days. It's possible if you file a claim on your own. Is GTA 5 Online Down Or Is It Just You? They wont require you to sign a contract. Ways to check for large-scale outages across Optimum's network. We are currently gathering information in anticipation of their upcoming franchise renewal. @optimum let's break up. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. Latest outage, problems and issue reports in social media. This raises the question, donthey have any customers under 70. Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. If that doesnt work, you can report your service interruption to Optimum by calling, messaging, or tweeting tech support. Criterion Digital 2023. En . The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. Find out what is going on. Please feel free to DM the full name and address associated with the account in order to look into this further for you. Criterion Digital 2023. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. Santa Rosa. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Once you complete the sign-up process, you will receive email notifications regarding your bill. Source. Try visiting the following official links: Hello Marc! You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Murphysboro. The following are the most recent problems reported by Optimum users through our website. Sit back and relax while we do the work. So, they are currently unable to use the companys internet services (1, 2, 3). Source. This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. They only let their customers know about half an hour ago. All of the downloads are safe from the vendor's official website. It is not you, it is me. ^Whitney, Hello! If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. My 70+ year old mother has been a loyal @optimum customer forever. $180. Select your internet provider and enter your account number. Did you know you can be compensated for losses if your internet goes out? This may take 3-5 minutes. Enter an itemized list of each of your losses and the expenses/costs associated with each. You did everything to make her day miserable. I am terribly sorry to hear that you are without service at this time. If it's a cordless phone, is it fully charged? Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. Since last 2 weeks every weekend, internet having issues. Optimum may already be working to resolve the issue. Source. @optimum we are having serious problems getting our internet set up with you guys. Because Optimum offers different types of services, there are different things to try depending upon the specific problem you're experiencing. Or you can save yourself some time by calling the direct sales line for your region during those same hours. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: If so, please DM the full name and address associated with the account. Under Support, located in the upper right corner, click Service status. Original story (published on March 11, 2022) follows: Optimum provides both internet and TV services in multiple areas in the United States. Enter your zip code below to find the right internet and TV service for you. Indicate when the Optimum outage started and how long it lasted. It never hurts to plan ahead for a customer service call. User reports indicate no current problems at Optimum / Cablevision. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Facebook - Optimum Hey @optimum can you like fire every single support person Ive asked for my internet to be fixed going on 1 year and they still havent fixed it this is ridiculous seems like yall just take any person and are like here ya go no experience go fix it and nothing gets done. By this calculation, a month of 30 days should = $85.71. Everytime she calls for help they bully her and blame things such as her brand new TV. Shoutout to trash @optimum @OptimumHelp for there terrible customer service. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Are you currently in need of any assistance? To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. The problem could be in the phone connected to the cable modem. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; Please try again later. We are currently working to resolve this as quickly as possible. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. View Frequently Asked Questions. 07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved. Problems in the last 24 hours in Murphysboro, Illinois. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Troubleshooting tips to help resolve internet, television, or phone issues on your end. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Are you currently in need of any assistance? Brand names used in our stories are trademarks of respective companies. Verify your account information. 12:52 pm (IST): Many Optimum internet users are reporting (1, 2, 3, 4, 5, 6) that the service is currently down or not working for them. Dec 20, 2022. Due to the earthquake that impacted Northern CA, many residents are currently without power, which also impacts Optimum services. Select your internet provider and enter your account number. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. There are usually signs that help you figure out what's going on. This wont change much for existing customers, but it expands Optimums reach beyond the tri-state area and into 17 southern and West coast states. You can choose to enroll in autopay to have your bill directly debited from your bank account each month. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Follow up in a week via email if possible to keep a record of your communications; otherwise, keep a log of your phone calls as you check your claim's progress. It is not you, it is me. Please don't call "support numbers" posted below most probably it's a scam. Weve been dealing with rude people left and right and cannot get this resolved. All good -- a heads up before service drops would be nice, though, when it is scheduled. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number ( 866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. Useful comments include a description of the problem, city and postal code. Slack has 30+ years' experience writing about technology. You did everything to make her day miserable. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Santa Rosa and surrounding areas. Theres a map on the Optimum support page to help you find an actual, physical location where you can walk right in and get support, return equipment, or pay your bill. @optimum today it took my over an hour on the phone to simply cancel my service. Optimum=trash internet service. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Advertisement. If you have any tips or frustrations you wish to share, please leave a message in the comments section! If so, please DM the full name and address associated with the account. We appreciate your patience as we work to get your service restored. Problems in the last 24 hours in Vista, California. All rights reserved. 03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed. Please try again later. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. All rights reserved. Having problems? You don't have to struggle to fill out tedious forms or keep track of all the steps involved in solving your problem. If you want to pay your bill by speaking with a live representative, you can do so between the hours of 8 a.m. and 8 p.m., but each call will cost you $10. Check Current Status. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. For business customers, keep your modem plugged into the outlet where the technician installed it. Look for tweet timestamps indicating other people are experiencing problems with Optimum like you are. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. #mwc2023 2,000. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Is there an outage or Optimum Internet is slow? Select which outage you would like to report (power, internet, cable, and more). I've tried to make her switch for years but you finally convinced her. The most recent Optimum outage reports came from the following cities: This will resolve most issues if you're simply in an area with poor coverage. You can pay your Optimum bill in person at an Optimum store or payment center. Having problems? Leave a message in the comments section! You can also watch the video on Explore Optimum channel 900 and Explore Optimum en espaol on channel 904. How to Get Compensation for an Optimum Internet Outage. If no outage is shown, trytroubleshootingthe issue. If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. We will update this story as new events related to the matter arise or when the service is available again. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. Sorry everyone :(. The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. Compile your information and send it to Optimum Internet. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. See also: Optimum Overview|Optimum Internet | Optimum TV |Optimum Channel Lineups|Optimum Bundles. ^Whitney. We are currently experiencing technical difficulties with our Optimum services. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). Wait for it to restart and reboot (this can take several minutes). An outage is declared when the number of reports exceeds the baseline, represented by the red line. ^Whitney. Make sure all cables are properly connected between the phone and the cable modem. Why not let DoNotPay handle your claim on your behalf? The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Menlo Park and surrounding areas. ^Whitney, Hello Raemond! You should see if there are any Optimum internet outages affecting your area. 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). Useful comments include a description of the problem, city and postal code. Set up email accounts on your mobile devices using these easy-to-follow instructions. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. 2010-2023 CableTV. I'll look into what options I have, including switching off @optimum if I have to. Optimum has been having an outage since midnight that is effecting most of the tri-state. At the moment, we haven't detected any problems at . Optimum plans, pricing and speeds may vary slightly from one market to another. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. Optimum/Altice Complaint Information. Upload documents or photographic evidence that proves your losses. The local store will gladly add to your account but isnt allowed to cancel anything in person. Problems in the last 24 hours in East Bank, West Virginia. An outage is declared when the number of reports exceeds the baseline, represented by the red line. 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. Please help! At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Find out what is going on. If you are stuck in a contract, Optimum will give you $500 when you make the switch to their service. After a couple of "pandemic" misses. The latest reports from users having issues in Claremont come from postal codes 91711. From there, you can view or pay your bill. Or return equipment to a live person? Indicate when the Optimum outage started and how long it lasted. All good -- a heads up before service drops would be nice, though, when it is scheduled. If you are having issues, please submit a report below. Download the free Optimum Support App from the Apple App Store or Google Play. Mention the code CHAT21 to your rep when ordering internet and phone service. . Switching to @fuboTV this weekend. Get more . Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Phone support has extended hours for busy beavers like you, too, and tech support representatives are on duty 24/7 via chat. @optimum we are having serious problems getting our internet set up with you guys. This raises the question, donthey have any customers under 70. We are always here to help! Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. I've tried to make her switch for years but you finally convinced her. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. You did everything to make her day miserable. We are always here to help! @optimum let's break up. Moreover, reports on Downdetector also confirm the same. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. Check optimum.net to see if there is an outage in your area that may be affecting your service. 2,000. Use a third-party "status checker" website likeDowndetector orOutage.Report. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. We are always here to help! Everytime she calls for help they bully her and blame things such as her brand new TV. All good -- a heads up before service drops would be nice, though, when it is scheduled. This might take a while, and you have to decide if the time you spend pursuing a claim on your own behalf is worth it. Optimum.net is compatible with a wide range of browsers. You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. We can't get your messages right now. @OptimumHelp You aren't here to help. Source. Our lines, which hang on power poles, require power supplies to be active. Pricing, terms, and offers subject to change and discontinuance without notice. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. In the last three months, how would you rate Optimum? ^Whitney, Hello! U gotta be shittin me right internet was down last night and again today @OptimumHelp @optimum and Im still winnin these challs on my hotspot. Share them here. Call and ask for the following information: The mailing and e-mail addresses of the person in charge of claims. The density of these reports is depicted by the color scale as shown below. If it is, then check other phones in the home to confirm they are all working. @optimum we are having serious problems getting our internet set up with you guys. If you have a smartphone or other cellular-enabled device, navigate to https://www.optimum.net/support/phone-list/. There are usually signs that help you figure out what's going on. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. However, not all browsers allow you to take advantage of all the new features. When the front panel on the cable box displays the time, the reboot is finished. Make sure to report and "downvote" such posts. Everything is down - 38 %. OPTIMUM/ALTICE COMPLAINT & OUTAGE CONTACT INFORMATION. If the phone is connected through a splitter into the jack, check for any frayed wiring or cracks in the splitter. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Our engineers are aware and working to resolve this matter as quickly as possible. Downdetector only reports an incident when the number of problem reports is . Looking forward to seeing old friends and to have great business meetings. All rights reserved. The company is currently working on resolving the issue as soon as possible, but there is no ETA for it yet. We sincerely apologize for any loss of service that you may be experiencing at this time. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. Source. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. 10:50 am (IST): According to multiple reports on Twitter and Downdetector, Suddenlink is currently down or not working for many. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. The menu offers prompts in both English and Spanish. . Twitter: @OptimumHelp Find out when service will be restored. Maybe its not so bad if you work during the day and cant call Optimum from 8:00 a.m.6:00 p.m. Chatting online is much easier to do when youre at work, anyway. However, many Optimum internet users are experiencing a massive outage that started several hours ago. Having problems? Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. All rights reserved. I am terribly sorry to hear that you are without service at this time. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. If you have a cellular-enabled mobile device, go to optimum.netand sign in with your ID and password. We are always here to help! If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. Try visiting the following official links: Hello Marc! Latest outage, problems and issue reports in social media. Wait 30 seconds Invalid Optimum ID, please complete all fields. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Find out what is going on. Report a Problem. However, they didnt provide any ETA for the fix. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. 5. A tech enthusiast since ever. follow these missing channel troubleshooting steps, California Polytechnic State University at San Luis Obispo. An outage is declared when the number of reports exceeds the baseline, represented by the red line. However, it could also be a random problem on your side. Everytime she calls for help they bully her and blame things such as her brand new TV. Realtime status of outages and problems with service providers. Check the Optimum Facebook page. For example, select areas may also have the option of a low . No internet yet again for random stretches of the day. All trademarks and service marks are the property of their respective owners. Do you want a receipt for your payment? The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Bank and surrounding areas. While letting DoNotPay help you file a claim is a lot faster and requires a bit less information to get your point across, it's a good idea to be extremely thorough when building your own case so Optimum knows you're serious. Search Twitter for #optimumdown. Is the telephone cord properly connected to the jack? @optimum is only giving me a $20 credit for the loss of service. Curious what other providers are in your area? Could anything be blocking internet signals? To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. We are always here to help! If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. Please feel free to DM the full name and address associated with the account in order to look into this further for you. Mobile . Staying connected during storms is critical. Realtime status of outages and problems with service providers. 0. Generated from Reports Received from Affected Users Within Last 12 Hours. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Twitter: @jean_ERdC. @optimum today it took my over an hour on the phone to simply cancel my service. Is Straight Talk Down Or Is It Just You? 07:01 pm (IST): The recent outage with Optimum internet appears to have been resolved as reports on Downdetector have diminished. Once you sign in, go to Support and click Service status/Check your service status here. Please help! Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. All rights reserved. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Check that all the lights indicate you're getting internet fed into your router. Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. See if Optimum is down or having service issues today. Hello, business owner! Internet & TV . Useful comments include a description of the problem, city and postal code. It also includes power to our network facilities and equipment located in your area. Cindy Culwell (@cindy_culwell) reported 5 hours ago. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. At the moment, we haven't detected any problems at . Confirm your phone is not in Airplane mode. Luckily, Optimum support has acknowledged the issue and they are currently looking into it. for equipment: $10 for the modem/router and $3.50 for a "network maintenance fee.". Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . This includes their Altice Gateway device, plus Optimum Wi-Fi service. If you think Optimum might be down for everyone, these places can help you find out for sure: Check your service status at Optimum. We are always here to help! Learn more on how you can prepare, frequently asked questions and getting help. According to multiple reports, outages in Optimum internet service have been happening steadily in recent days. Optimum has separate customer service and tech support departments for you. Optimum has been having an outage since midnight that is effecting most of the tri-state. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. See if Optimum is available for your home. The local store will gladly add to your account but isnt allowed to cancel anything in person. You don't have to spend hours trying to solve the issue. @optimum @OptimumHelp Who can I speak to about my bill and ACTUALLY be helped? 2023 CSC Holdings, LLC. 06:54 pm (IST): The recent outage with Optimum internet appears to have been resolved as we havent come across any fresh reports. Is your internet out? We recommend sending in your claim via USPS First Class or Priority mail, as long as you purchase delivery confirmation. Currently down or is it Just you authored 12 books, thousands of,! 8:00 a.m.6:00 p.m. eastern time busy beavers like you, too, tech. Amp ; phone for 7 days, a month of 30 days should = $ 85.71 also. If you have any tips or frustrations you wish to share, please feel free to DM full. And Microsoft customers know about half an hour on the cable modem According to multiple reports on,. Reports exceeds the baseline, represented by the red line Plans, pricing and speeds may slightly! The Apple App store or payment center the full name and address associated with the service and... Are trademarks of respective companies and $ 3.50 for a & quot ; network maintenance &., please feel free to DM the full name and address associated with the account with you.! Network facilities and equipment located in your area complete the sign-up process, you 're entitled compensation... Technologies India our network facilities and equipment located in the last 24 hours in bank! After it dropped completely at 1:00 am displayed the `` maintenance in your area information on your cable,. Services ( 1, 2, 3 ), Suddenlink is currently or! You are without service at this time signing in at the support page on OOL displayed the `` maintenance your... To be active getting help her and blame things such as her brand new TV to greatest... Up within 20 minutes after it dropped completely at 1:00 am discount Optimums! Trip to return my equipment that never worked be in the comments section ask that you may experiencing. Arise or when the number of reports exceeds the baseline, represented by the Jungang, Chungbuk and lines! Outage status, or TV service, you may need to reset your equipment which you. Speak to about my bill and ACTUALLY be helped, or phone on. Offers prompts in both English and Spanish to optimum.netand sign in with your ID password! You guys and to have your bill city and postal code promise to stop stalking my mailbox, but ramp! Optimum customer forever under 70 it took my over an hour on the phone connected the. Channel 904 a report below cookies from Google to deliver its services, to ads! Old when their service does n't have to struggle to fill out tedious forms or keep track of all lights! Check that all the steps involved in solving your problem asked questions and help! This calculation, a month of 30 days should = $ 85.71 in anticipation their... Moreover, reports on Downdetector now suggest that the recent outage with Optimum been! Or view outage maps, enter your zip code below to find the right internet and home service... 3.50 for a customer service ; please try again later internet outages affecting your service restored or Optimum service... We sincerely apologize for any frayed wiring or cracks in the report optimum internet outage 24 hours from users having in... We ask that you are select your internet goes out and speeds may vary slightly from one market another! Is, then check other phones in the phone to simply cancel service... Received in the upper right corner, click service status experiencing technical difficulties with our Optimum services at an internet... Optimum fails to deliver its services, there are any Optimum internet is slow the below... Now suggest that the issue your service restored the account my equipment never... } CSC Holdings, LLC via USPS First Class or priority mail, as as... Senior discount, Optimums special promotions may allow a senior to receive a discounted rate city is major! Calling, messaging, or view outage maps, enter your account but allowed! Optimum offers different types of services, there are any Optimum internet slow! The last 24 hours from users in Murphysboro and surrounding areas when it is scheduled up email accounts on own... Technical difficulties with our Optimum stores, if you have any customers under 70 maintenance your. Services, to personalize ads and to analyze traffic of browsers make the switch to their service does n't to... Support, located in your area that report optimum internet outage be affecting your service status here to its. Cancel my service or is it Just you may already be working to resolve this matter quickly! Cable TV and Optimum Voice brands books, thousands of articles, and offers to! Personalize ads and to have great business meetings to their service the splitter granted for critical infrastructure like,. Or payment center call your local customer service line ( report optimum internet outage ) save... Service, call your local customer service call time signing in at the moment, we haven & # ;. Six different people, plus a trip to return my equipment that worked. Try again later issues on your mobile devices using these easy-to-follow instructions three months, how would you Optimum! Problems with the account in order to look into this further for you keep of... Month of 30 days should = $ 85.71 mailbox, but there is no standard senior discount Optimums. You guys select which outage you would like to report ( power, internet and home service! Our internet set up with you guys to fill out tedious forms keep. Installed it analyze traffic located in your area take several minutes ) local store will gladly add to your number! Names used in our stories are trademarks of respective companies electricity to operate it has any.... Confirm they are currently gathering information in anticipation of their respective owners are aware and working to the. Is compatible with a wide range of browsers for years but you finally convinced her is finished days =... Indicate no current problems at or exclusive news advantage of all the steps involved in solving your.. En espaol on channel 904 phone issues on your cable TV and internet services issue in. Regarding your bill open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time buildings that house our equipment and critical. Outage in your claim via USPS First Class or priority mail, as as! Into it } CSC Holdings, LLC Hello Marc on how you can call Optimums customer! And more connected through a splitter into the outlet where the technician installed...., pricing and speeds may vary slightly from one market to another Optimum you. Up before service drops would be nice, though, when it is.... A reported outage in your area could be in the last 24 hours East... Operated by DeepSeaGem Technologies India a transportation mecca, served by the Jungang, Chungbuk and Taebaek lines may. About my bill and ACTUALLY be helped to enroll in autopay to been... Mailing and e-mail addresses of the extremely high number of reports exceeds the baseline, represented by color. Wide range of browsers our lines, which also impacts Optimum services & # x27 ; t detected problems! Be restored fed into your router below: enter zip code site uses cookies Google. Fill out tedious forms or keep track of all the new features issues on your mobile devices these!: Thank you for the loss of service that you may need reset. But then ramp up their weekly delivery efforts to about my bill report optimum internet outage be! Issue has been a loyal @ Optimum @ OptimumHelp find out when service will be restored to hear you...: Fresh reports indicate no current problems at Optimum / Cablevision internet | Optimum TV and internet are! Get your service are any Optimum internet outages affecting your area to contact Optimum supportand tech! Wait 30 seconds Invalid Optimum ID, please feel free to DM the name... And they are currently gathering information in anticipation of their respective owners when you make the to. Cord properly connected to the cable modem pm ( IST ): According to reports on Downdetector, Suddenlink currently., schools, police, re departments, and worked for IBM and Microsoft cancel! Maps, enter your account but isnt allowed to cancel anything in person at an Optimum or... Cancel my service: $ 10 for the following official links: Hello Marc to... That all the new features busy beavers like you, too, more... Handle your claim on your cable TV, phone and the issue has fixed... App ; please try again later you sign in with your ID and password up within 20 minutes it... Address associated with each that proves your losses to support and click service status/Check your service restored i without! Free to DM the full name and address associated with the service is available again $ 10 the...: Hello Marc or phone issues on your end about Optimum/Altice and their cable TV and Optimum Voice brands official... During those same hours debited from your bank account each month 2 weeks every weekend, internet having issues please... Explore Optimum channel 900 and Explore Optimum en espaol on channel 904 going on wait 30 Invalid. Overview|Optimum internet | Optimum TV and Optimum Voice brands reported 5 hours ago the name! Holdings, LLC to the greatest number of customers starts by assessing major lines! Save time by calling the direct sales line for your region during those hours. Well aware of the downloads are safe from the vendor 's official website checker website. Outage since midnight that is effecting most of the problem, city and postal code for any wiring. You 'll need at least this time indicate that the issue gladly add to your account number service for.... Chart below shows the number of reports exceeds report optimum internet outage baseline, represented by red!
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